Club Metro USA is located at 6209 Bergenline Ave, West New York, NJ. The gym offers a spacious workout area divided across multiple floors, accommodating various fitness routines, including boxing and stretching. Members appreciate the friendly atmosphere and have access to a variety of equipment. However, issues related to customer service, overcrowding, and equipment maintenance have been frequently reported.
Despite the mixed reviews, loyal members highlight affordability and convenience as key benefits. The gym remains a viable option for those prioritizing location and price over premium facilities and top-notch customer service. Prospective clients should weigh these aspects before committing to a membership.
Pros:
- Affordable membership rates.
- Spacious and well-equipped.
- Friendly atmosphere.
- Convenient location.
- Variety of equipment.
- Boxing and stretching areas.
- Loyal long-term members.
- Some new machines.
- Owner is often present and attentive.
- Staff are described as friendly.
Cons:
- Poor customer service.
- Overcrowded during peak times.
- Equipment maintenance issues.
Location / Contact
- Address: 6209 Bergenline Ave, West New York, NJ 07093, United States
- Phone:+1 201-662-9292
- Email:[email protected]
- Website:clubmetrousa.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 60 reviews.
The address is: 6209 Bergenline Ave, West New York, NJ 07093, United States .
The contact number is +1 201-662-9292
This service is listed under Fitness Center .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Kevin Cheung
2 years ago
Great gym, friendly staff and owner.
Nia M.
2 years ago
This gym has the space to be a potential gym.
Randy Suarez
2 years ago
Definitely an upgrade over the previous gym
Rodney West
2 years ago
I live in Harlem.When Im in the West NY,its convenient. I've been going to this place over the years.great place to workout without all the membership drama .A-day passes great
Karla Sanchez
2 years ago
Great place to workout and take your stress. Staff are nice & friendly.. Nice to say hi the personal of in charge of cleaning. Place is big .
andrew bassier
2 years ago
This gym has been giving me a hard time with canceling. I canceled my membership on June 30,2021 and I paid all my outstanding balances because I was moving away. I received a letter stating I owe the gym a month charge for July. I tried calling the numerous time with no response and a full mailbox so you can’t leave a voicemail. This is so unprofessional and I would NEVER get a membership here again. I have never experienced such difficulties canceling a membership.
Stephy T.
2 years ago
This facility should be embarrassed to call itself a gym. The prices are ridiculous given the poor condition the machines are in. Not to mention that you have to wait around 30-45 mins to use most of the equipment. The place is in need of an inspection; the floors are cracked and not leveled, which is dangerous for lifting. Their $31 a month fee is a joke. Please consider all of the above before signing a contract that they will later prevent you from canceling.
Emilio
2 years ago
Other people who rate this gym highly clearly have not been to a good gym before. The place is just dirty all around, the equipment is barely cleaned, a couple of old and broken equipment can be seen. Weights are left all over the place in the 1st floor meaning finding plates tedious. Safety clips are all missing. Staff don't enforce the rules of reracking and only sit behind the stand watching
Isabel Valdez
2 years ago
Good gym, been coming here for almost a year. One thing I do not like is HOW LOUD they play the music on the speakers. It should be played much lower as almost all members use headphones. Unless you have good noise cancelling headphones, you’d have to play yours very loud to cancel it out, or else your music is just competing with the speakers.
Joshua Sarac
2 years ago
That’s incredibly insane. I’m gonna tell you what happened today. Employee (girl) said that the gym is $12 per day. That’s is madness. Also, She took $12 from me and she said that the price is for a week. But today she said the price is for just one day. If I pay $30, she can arrange for a month without contract. Hopefully, The owner knows this situation. This is not a business.