Club Metro USA is located at 6209 Bergenline Ave, West New York, NJ. The gym offers a spacious workout area divided across multiple floors, accommodating various fitness routines, including boxing and stretching. Members appreciate the friendly atmosphere and have access to a variety of equipment. However, issues related to customer service, overcrowding, and equipment maintenance have been frequently reported.
Despite the mixed reviews, loyal members highlight affordability and convenience as key benefits. The gym remains a viable option for those prioritizing location and price over premium facilities and top-notch customer service. Prospective clients should weigh these aspects before committing to a membership.
Pros:
- Affordable membership rates.
- Spacious and well-equipped.
- Friendly atmosphere.
- Convenient location.
- Variety of equipment.
- Boxing and stretching areas.
- Loyal long-term members.
- Some new machines.
- Owner is often present and attentive.
- Staff are described as friendly.
Cons:
- Poor customer service.
- Overcrowded during peak times.
- Equipment maintenance issues.
Location / Contact
- Address: 6209 Bergenline Ave, West New York, NJ 07093, United States
- Phone:+1 201-662-9292
- Email:[email protected]
- Website:clubmetrousa.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 60 reviews.
The address is: 6209 Bergenline Ave, West New York, NJ 07093, United States .
The contact number is +1 201-662-9292
This service is listed under Fitness Center .
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user user
5 years ago
Overall ok but one major problem I have is WHEN they clean the place. Right when everyone is working out. I'm there right now and a lady is mopping the floor with something that smells very strong and makes it hard to breathe. Mmmmm, people working out just may tend to breathe a lot more and a lot deeper than when not, so maybe this can be done before/after closing?Aaaaaaand here we are nine months later, mop bucket one foot away from me and the whole place smells of heavy Sanpic. I already moved. Common sense anyone??
Elisa De Rosa
6 years ago
It's a pretty nice place to workout . The employees are very friendly and it is very convenient price wise. I definitely recommend.
Mr. Nobody
6 years ago
The gym is very nice. Wonderful trainers and is very spacious. Customer Service is very helpful as well.
Vanessa Orjuela
6 years ago
Never have I disliked a gym so much but lasted so long there due to not many gym options where I live. The management doesn't have common sense. They put cleaning ladies to clean in peak hours disturbing your workout, making you get out of the way so they can clean. They will mop around your feet and then you have to wait for the floor to dry so you don't slip and fall. You can't ever find weights because most of the people that go to this gym are ignorant and leave weights thrown around the whole gym. And they don't put staff to organize weights throughout the day. You're limited to use everything they offer. You can't use a room where they give classes during non-peak hours because someone once broke a mirror by mistake and they decided to just close it off as if they have so much space to work out in. You have to give in your i.d. to be able to use light weights or bar cushions. The floor is uneven, so you have to be careful with holes in the ground that they try to cover with just a rubber mat. You complain to the management and they act like they care but in the end they don't.
Memo Gutierrez
6 years ago
Very stinky whole the dressing room there is not air vent. Disgusting and nasty. When people goes to Poop whole the dressing room gets stinky. I already ask to the manager couple months ago if they can fix and they only say yes and never fixes. I'm Very disappointed, sometimes I have to change my cloths outside. If I could find other GYM I would change but they are so far away.
Brayan Gonzalez
7 years ago
Best gym
Rmando
7 years ago
Great gym.
Pedro Carcamo
7 years ago
It's been a great gym, is well organized and it has enough space to workout without interruption.
Sonny
7 years ago
I would give more stars but I'm pretty upset at what has transpired at this gym. Back in April, some knucklehead broke one of the mirrors in the multipurpose room. Since the owner fixed the mirror, the multipurpose room has since been "off limits" and the staff revoked access to all club members as a result. The multipurpose room was the main reason I signed up for this gym as I do a lot of plyometric exercises and jump rope. After speaking to the staff in May, they said they will open up the room at a later time. Well it's almost September and the room is still locked. Makes no sense that everyone has to pay for one person's actions. I would sign up for a different gym but I'm locked into an annual contract - that's a separate issue I won't get into. Over all, this gym gets a 2 stars from me.
Estefania Sanchez
7 years ago
Been going to this gym for four years and dont regret it its so much more cleaner and bigger i love the staff members they're so welcoming and there's new machines/weights i love it.