Gold’s Gym Camas offers a range of fitness amenities suitable for varied workout needs. With a convenient location at 2950 NW 38th Ave, Camas, WA, this gym boasts a wide array of equipment and classes designed to cater to different fitness levels. The gym’s cleanliness and the friendly demeanor of its staff have been highlighted by many members.
However, despite its positive features, Gold’s Gym Camas faces criticism regarding its customer service, billing practices, and maintenance issues. Many reviewers have noted difficulties in communication and unsatisfactory handling of membership cancellations and refunds. Potential members should weigh these factors when considering a membership.
Pros:
- Wide variety of equipment and group classes.
- Friendly and knowledgeable staff.
- Clean gym facilities.
- Family-friendly atmosphere.
- Convenient location.
- Diverse training options, including personal training and group sessions.
- Well-maintained pools and fitness areas.
- Affordable monthly membership deals.
- Supportive and inclusive environment.
Cons:
- Issues with billing and hidden fees.
- Poor customer service and communication.
- Maintenance and equipment updates needed.
Location / Contact
- Address: 2950 NW 38th Ave, Camas, WA 98607, United States
- Phone:+1 360-834-8506
- Website:goldsgym.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 80 reviews.
The address is: 2950 NW 38th Ave, Camas, WA 98607, United States .
The contact number is +1 360-834-8506
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Jordan Hembree
4 years ago
I've been a member of this gym for a year, and I've really enjoyed everything the club has to offer. Here is why I gave this club 5 stars:1) Diversity of Training Options: The club has all the equipment you need to train alone, and it also offers tons of group classes. The group classes are in two categories...1) free which are great to challenge yourself in a group environment... 2) fee which are more personalized and intense. The price for the fee classes are less than $10 (less if you buy in bulk) which is a deal compared to other gyms in the area.2) Staff: The staff is incredible. I really enjoy going to the gym, and I think the team that has been assembled at site is really good. I read some reviews about the staff being rude, but I have never been treated rudely. I feel like I'm treated like family.3) Family Friendly: My wife and 4 year old love going to this gym. My wife feels comfortable going to group classes which has never happened at other gyms. My son loves the Kids Club. He actually gets upset if we don't go the gym.
Ryan Warrick
5 years ago
My wife and I have had several swim lessons here and it was a great experience. Staff are warm and knowledgeable. Facilities are also well-equipped and clean too.
Arnie Snow
5 years ago
Friendly knowledgeable staff, a great workout environment. If I lived in the area I'd definitely join. I visit there every summer, use the pool, spa and sauna as well as the machines.
G Lomp
5 years ago
This is a great club with a very supportive, encouraging, and inclusive staff. Nathan and Cara Murphy have done a fantastic job innovating new group fitness classes such as Bootcamp, Bike Blast, Body Sculpt, along with the small group circuit and interval LacAttack trainings. They really get to know each one of the members and care about their fitness progress and health. It was really hard to get started on a fitness program, especially as an older adult, but all the staff has been so helpful and supportive. The classes are as challenging as you make them but I do have a lot of fun. It has a great family environment as well.
Paul Shapard
5 years ago
Pool is too cold!!!! Great people, wonderful local Camas Athletic facility but Lordy is the pool cold. Why? Is Money a factor? I am a former member I always wondered why it was always too cold. Especially the age of the clientele during the adult swim or water aerobic classes. We all wanted it warmer. This is a beautiful club and they offer many different activities. I just can’t stand a cold indoor pool.Update-Business responded. Local indoor pools are kept at at constant 87 degrees. As I said Lacamas Swim N’ Sport is colder than all other local indoor/lap pools. This was my point. It is not enjoyable.
Shawn Brittain
5 years ago
I'm updating my review. Several changes have taken place that are very refreshing and worthy of adding stars. One of the biggest changes have been key staff people. A couple of the staff members have made a big difference to me. Nathan and Ross are making some great changes that have been long overdue. Mostly in keeping the equipment in tip top shape. New and fun equipment has been added. Can't thank these two guys enough for listening to concerns and doing something about it!
Yuyun Su
5 years ago
Very bad ownership. I have been joining the club more than 10 years and they recently changed lots of classes. They put on lots of extra fee classes and remove lots of afternoon and evening member fitness classes. Stopped at the front desk and tried to express my opinion, the owner just kept saying, make sure your classmates are signing in, make sure you are signing in the class..... Super disappointed about the ownership and the cancellation of the no extra charge classes.The Zumba on Friday got cancelled and I talked to Dennis who was super mean. Can you fix that?
Nikki Larson
5 years ago
Whatever you do, DO NOT trust Lacamas Athletic club! Horrible experience with them. They lied and signed me up for a swim class they don't offer afteer telling me they did, took my money and then when she said it's at a different time on a different day I let her know we can't do that day so just refund me and she said sorry we don't do refunds. This was over the course of 5 minutes!!!!! Never never go there. They were super rude and disrespectful and cheated me out of 80 bucks. Oh yea...cause they raised the price from 60 to 80 too. It's not worth a fraction of that! I came from having membership for 8 years at Club Sport which is leaps and bounds nicer to thus garbage place?! It a dirty, has rude staff and looks worse than most free community centers.
Aaron Johnson
5 years ago
We were loyal members for almost 10 years. It was a convenient location and the times worked fairly well for our family of 5 swimmers. Even though over the years we saw many of our friends have to leave do to poor treatment from the club we never thought it would happen to us. It's very obvious for LaCamas Athletic Club that it's all about the money and not about retention. They will lock you into a contract and then they will make changes to their hours and/or program availability and they will even change your contract even though you cannot. They will cancel your contract and then set you up with a new one forcing you to pay more money. They will tell you one thing, like a used car salesman, but then have you sign another. If you are thinking about joining this club my advise is to read your contract, don't listen to what they tell you and don't be surprised if it changes on you. Also, NEVER put more in your swim account than you need to because once it goes in it will never come out. It cannot be transferred to a sibling or used to cover other payment. We left because the swim team was falling apart and they were grasping at straws to keep it together. This meant schedules were changing and contracts were being changed on us. The hours available for adult evening swim were being cut back to 45 minutes twice a week. At Cascade Athletic Club we can swim any time of day until closing. We might have considered moving back at some point when our schedules aligned better with theirs but after the way we were treated upon leaving we will never return.
marlin martin
6 years ago
I have been a member for 20 years. I canceled my membership today because a difficult manager required me to pay for an extra month because I was three days over the 30 day billing period due to a credit card chip problem.Lost a loyal customer. Marlin Martin