Innovative Health & Fitness, located at 8800 S 102nd St in Franklin, WI, provides a comprehensive gym experience with a wide array of fitness classes, an indoor track, and multiple pools. Members particularly praise the welcoming atmosphere, knowledgeable trainers, and cleanliness of the facility. The gym offers specialized physical therapy services, making it a versatile choice for diverse fitness and rehabilitation needs.
Despite its many strengths, this gym has received criticism for its communication and membership cancellation processes. Some members have also noted issues with the locker rooms and equipment maintenance. However, the overall consensus remains positive with high ratings for its staff, variety of classes, and facility upkeep.
Pros:
- Wide variety of fitness classes
- Knowledgeable and friendly trainers
- Clean and well-maintained facility
- Multiple pools with warm temperatures
- Indoor track
- Versatile fitness options for all levels
- Excellent physical therapy services
- Affordable membership
- Welcoming and motivating atmosphere
- High-tech key card lockers
Cons:
- Poor communication regarding apps and services
- Challenging membership cancellation process
- Locker rooms and some equipment require updates
Location / Contact
- Address: 8800 S 102nd St, Franklin, WI 53132, United States
- Phone:+1 414-529-9900
- Email:[email protected]
- Website:myinnovativehealth.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 8800 S 102nd St, Franklin, WI 53132, United States .
The contact number is +1 414-529-9900
This service is listed under Gym .
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BEVERLY MAREK
1 year ago
I must say I am very pleased with the attention and detail from the staff at Innovative Physical Therapy.My shoulder movement has improved 90%. I highly recommend Innovative for your needs.
Kathy Weidner
1 year ago
I am really impressed with Innovative Health and Fitness.I love the walking/ running track, so bright and cheery.There are lots of classes to chose from.I really enjoyed the Wednesday senior workout with MaryJo.The facility is clean. Employees very friendly and helpful.
Felicia Rasico
1 year ago
Literally one of the most filthy gyms I have ever been to. Ever heard of a vacuum? Equipment is old as well. For one of the only gyms in the area they have a great opportunity to be successful. Cleanliness doesn’t take a whole lot of effort.
Molly Huebner
1 year ago
Clean, spacious gym. Friendly front desk and an amazing pool. PT is also located right within the building.
Jim Anderson
1 year ago
I've been a member for many years from this place excellent. Currently I'm working with a trainer named Andrew and he is great. I would recommend it to anybody
Kathy Marie
1 year ago
I cancelled my membership in Nov and was charged for Dec,2022 and then they repaid me mid. Dec. Now I am charged again Dec.29 2022 What does it take to delete a membership? I tried to get my charge card out of profile but it would not let me remove it. So how many times will my card be hit for a membership I Cancelled and was in good standing!
Julio Crespo
1 year ago
I have been looking for gym for some time. My friend that has been going innovative heard me talking to someone. He then asked me what I was looking for and I told him. He then proceeded to send me a link. I called them the next day set up a tour and it seemed like everything I wanted. After going on there 7 day trail I loved everything about it and decided to become a member. Thanks to Julio Rivera for recommending to the health club.
Beth Harms
1 year ago
Innovative is a great fitness club—facility is clean, staff is friendly, and there’s so much to do! Highly recommend!!
Cheryl Kopp
1 year ago
The facility is great with many options and they have access to so many different classes! I really love the Innov8 classes they have. The instructors are so nice and knowledgeable and very helpful. Special shout out to Becca O. She’s such an awesome facilitator/instructor for those classes. She’s always encouraging me to be my best. She helps to encourage and push me to try harder, she is supportive and always able to help with any questions, and she definitely praises those in her class when they are working hard. She is a big reason why I have been able to achieve my health goals. I appreciate her and all that Innovative has done to help me on my fitness journey.
Susan Kendellen
1 year ago
Clean friendly fun place to work out at. The staff is patient and very qualified. Love the yoga 🧘♂️ class …