Johnson Fitness & Wellness Store in Waukesha, WI, offers a wide range of professional-grade exercise equipment. This store stands out for its knowledgeable, friendly staff, who provide informative and pressure-free assistance personalized to each customer. With positive ratings emphasizing exceptional service and in-depth knowledge of fitness products, Johnson Fitness & Wellness Store is dedicated to helping customers meet their wellness goals.
From treadmills to stationary bikes, and ellipticals to free weights, the store offers ample opportunities to test equipment before purchase. While most customer experiences are highly favorable, a few concerns about service after purchase and discrepancies in verbal agreements have been noted.
Pros:
- Friendly and knowledgeable staff.
- Wide selection of high-quality equipment.
- Pressure-free sales experience.
- Opportunity to test equipment before buying.
- Helpful in-person and phone consultations.
- Professional and smooth delivery process.
- Competitive pricing and good deals.
- Personalized recommendations based on needs.
- Consistent high ratings and positive feedback.
Cons:
- Poor post-purchase service for some customers.
- Discrepancies in trade-in agreements.
- Limited used equipment options.
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States
- Phone:+1 262-524-1678
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 50 reviews.
The address is: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States .
The contact number is +1 262-524-1678
This service is listed under Exercise Equipment Store .
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People Also Viewed
Margot B
1 year ago
I am looking for a treadmill that will be easy on my knees. We are still trying to make a decision. Ryan has been so helpful as well as patient. This is a great place to go if you are looking for exercise equipment!
Sarah Brusky
1 year ago
Ryan was extremely knowledgeable and asked questions to determine exactly what we were looking for. A great experience!
Karlie Bettack
1 year ago
We got a great deal on our elliptical! The staff was super friendly and knowledgeable! It arrived in a timely manner and we are very happy with the product! Looking forward to this new addition in our workout room.
Maddie Husted
1 year ago
Salesman was great, not pushy in any way and very informative.
Heather Parker
1 year ago
Best customer service! Didn’t feel pressured at all to buy something and they truly want you to understand what you’re investing in. We continue to buy their products because of quality customer service!
Joel Nelson
1 year ago
Hi, Joel. We appreciate the rating, and are glad we could provide you with a positive experience!
Sam Foos
1 year ago
Helpfull.sales staff. Took the time to discuss product features without trying to sell us what we didn't need. Gave us time to discuss by ourselves. Recommend this store.
Michael Mueller
1 year ago
Very good experience purchasing. Ryan Schipp was professional, experienced, and helpful with answering questions. He was very patient. I made trips to the store on 2 consecutive days where he took the time to demonstrate ellipticals and guided my purchase decision. Very satisfied. Would reccomend the store and Ryan.
Robert Johnson
1 year ago
Hi, Robert. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Katie B
1 year ago
I made the decision to make my purchase over the phone. Ryan was informative and asked me many questions to determine the best fit within my budget.