Johnson Fitness & Wellness Store in Waukesha, WI, offers a wide range of professional-grade exercise equipment. This store stands out for its knowledgeable, friendly staff, who provide informative and pressure-free assistance personalized to each customer. With positive ratings emphasizing exceptional service and in-depth knowledge of fitness products, Johnson Fitness & Wellness Store is dedicated to helping customers meet their wellness goals.
From treadmills to stationary bikes, and ellipticals to free weights, the store offers ample opportunities to test equipment before purchase. While most customer experiences are highly favorable, a few concerns about service after purchase and discrepancies in verbal agreements have been noted.
Pros:
- Friendly and knowledgeable staff.
- Wide selection of high-quality equipment.
- Pressure-free sales experience.
- Opportunity to test equipment before buying.
- Helpful in-person and phone consultations.
- Professional and smooth delivery process.
- Competitive pricing and good deals.
- Personalized recommendations based on needs.
- Consistent high ratings and positive feedback.
Cons:
- Poor post-purchase service for some customers.
- Discrepancies in trade-in agreements.
- Limited used equipment options.
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States
- Phone:+1 262-524-1678
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 50 reviews.
The address is: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States .
The contact number is +1 262-524-1678
This service is listed under Exercise Equipment Store .
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Peter Townsel jr
1 year ago
A lot of things have Changed
Brian H
1 year ago
Great service, and great equipment. Highly recommend.
Cheri Lehmann
1 year ago
Not happy with the salesman. I was given one dollar amount for the trade in but when it was picked up, the amount changed and a pick up charge was added. Make sure you get EVERYTHING in writing as the verbal agreement seems to change once old equipment is picked up.
DiMorco O'Neal
1 year ago
Matt was a kind kind guy he didn't make me feel weird you didn't make me feel like I was being under surveillance you let me be I looked around the store we introduced ourselves I appreciate that Demarco
Lisa Jaeck
1 year ago
Great Experience! Fitness consultant Andrew Zier was amazing and put my mind at ease. He is your guy if you have any questions!I am now a proud owner of a spin bike! 🙌Thank you, Andrew! …
Chris Foy
1 year ago
So far, so good. It has been 3 days and really enjoying my new treadmill. Delivery and install was smooth and easy.
Vikings Fan
1 year ago
RYAN from the Waukesha store was very helpful and knowledgeable describing the features and benefits of different excercise machines. We are very excited about our Matrix treadmill and a BodyCraft HFT functional trainer. Johnson Fitness you have an asset with Ryan! Thank you.
Chris
2 years ago
Janet Groehler
2 years ago
Great Place ❤
Chris Tortorice
2 years ago
I purchased a treadmill from Johnson fitness. within 6 months my new treadmill stopped working. I called for service. I am now waiting 5 plus weeks for some from service to look at my treadmill. terrible customer service.