Johnson Fitness & Wellness Store in Waukesha, WI, offers a wide range of professional-grade exercise equipment. This store stands out for its knowledgeable, friendly staff, who provide informative and pressure-free assistance personalized to each customer. With positive ratings emphasizing exceptional service and in-depth knowledge of fitness products, Johnson Fitness & Wellness Store is dedicated to helping customers meet their wellness goals.
From treadmills to stationary bikes, and ellipticals to free weights, the store offers ample opportunities to test equipment before purchase. While most customer experiences are highly favorable, a few concerns about service after purchase and discrepancies in verbal agreements have been noted.
Pros:
- Friendly and knowledgeable staff.
- Wide selection of high-quality equipment.
- Pressure-free sales experience.
- Opportunity to test equipment before buying.
- Helpful in-person and phone consultations.
- Professional and smooth delivery process.
- Competitive pricing and good deals.
- Personalized recommendations based on needs.
- Consistent high ratings and positive feedback.
Cons:
- Poor post-purchase service for some customers.
- Discrepancies in trade-in agreements.
- Limited used equipment options.
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States
- Phone:+1 262-524-1678
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 50 reviews.
The address is: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States .
The contact number is +1 262-524-1678
This service is listed under Exercise Equipment Store .
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paul austin
4 years ago
Went in looking for a treadmill and were shown around by a personal trainer, who explained the differences and features, and helped us to understand what we needed without any upsell pressure. We ended up buying the least expensive model, and some maintenance supplies and an anti-static mat.
Dan Strigenz
4 years ago
We went in to look at treadmills having done absolutely zero research leading up to our visit. We worked with Ryan who was extremely helpful in explaining various models, features, and being respectful of our budget. At no point did we feel any pressure to make a purchase, and we felt so comfortable with the information we had been provided that we did end up buying from Johnson Fitness. Delivery was able to be setup for exactly one week later and the delivery process was seemless & efficient and the delivery guys were professional and awesome.
Kelly Meyer
5 years ago
Thank you for the positive feedback on your shopping experience with us! Come see us again, Kelly!
Rick P
5 years ago
Non pushy salesman
Tricia Jimo Rought
5 years ago
Great store for home fitness gear.
Mary Wallace
5 years ago
Randy was super helpful and knowledgeable. We were extremely happy with his customer service and follow up. He made the process very simple and we are very happy with our purchase.
Shelby m
5 years ago
We worked with Ryan a couple of months ago and bought some equipment and a lot of free weights to build a home gym. He was so nice and patient while we tried different things out and he was informative and not pushy at all! Super nice guy and very helpful. We had to get some items transferred from Racine and it was very quick and he called us right away when we were able to pick them up. Will definitely go back for future purchases and recommend to friends and family.
Lucas Nefe
6 years ago
Thank you for the positive feedback on your shopping experience, Lucas! Come see us again.
Nathan Yaun
6 years ago
The gentleman that was there seemed to really know his stuff. He gave some great advice and knew the equipment well.
Dave Shapiro
6 years ago
If you are looking for good exercise equipment, this is the place to shop. They offer everything from the smallest to the largest equipment; from rowing machines to climbers, from ellipticals and tread mills to steppers, bikes and suspension trainers.... and all is professional grade. This is not equipment you would pick up at Wal Mart or Target - it is the real deal. There is some used equipment that can be had but it is limited. I believe there is more equipment here than you could find in two local gyms combined. Presently there are 60 locations in 11 states but they are expected to expand nationwide.