Planet Fitness located at 15740 W Capitol Dr, Brookfield, WI, offers a budget-friendly gym experience with amenities like cardio machines, weight resistance circuits, and hydrotherapy massage chairs. The gym promotes a 'judgment-free' environment, making it inviting for beginners and casual exercisers. However, some members report overcrowding during peak times and inconsistencies with equipment and cleanliness.
While the staff is generally friendly and accommodating, issues like unexpected charges and limited equipment availability have been noted. Despite these drawbacks, the gym remains a favorite due to its affordability and comprehensive amenities.
Pros:
- Affordable membership fees
- 24-hour access on most days
- Variety of equipment available
- Friendly and accommodating staff
- Clean facilities
- Good amenities (hydrotherapy massage, tanning beds)
- Convenient location with ample parking
- Judgment-free environment
- Positive customer service experiences
Cons:
- Overcrowded during peak times
- Inconsistency in equipment availability and cleanliness
- Some reports of additional unexpected charges
Location / Contact
- Address: 15740 W Capitol Dr, Brookfield, WI 53005, United States
- Phone:+1 262-599-8127
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 15740 W Capitol Dr, Brookfield, WI 53005, United States .
The contact number is +1 262-599-8127
This service is listed under Gym .
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Paulvin Jose
5 years ago
Overall a decent place to work out. I am an asian. I had a real bad experience from a white guys apparently appears racist who stared at me for a while for working out near by him. I complained to the staff. But they didnt seem to do anything. So beware of some white fellows who dont mind to show off their ego on you if you are from a different race.Management dont care as majority of the people who come there to work out are whites.
Christine Morgan
5 years ago
Large workout space with choice of many different machines and cardio equipment. Facilities are clean. Lives up to slogan of the no judgement zone, have never felt intimidated or uncomfortable. Does lack in powerlifting platforms/bars. Free wifi, large TVs with several different stations playing near cardio equipment, which also have their own television screens. Conveniently open 24/7, though as expected is busy on weekday evenings. Well air conditioned.
Lynn OShea
5 years ago
Great value! $10 per month if you use the same location and don't use the tanning bed. For $20, you can use any location, bring a friend, tan, & use massage chairs. No commitment!
Ryan Koehn
5 years ago
The gym is very clean. Restrooms and showers are always well taken care of. Staff is knowledgeable, and very polite. Definitely my favorite gym I've been to.
Molly
5 years ago
One of my favorite planet fitness. The workers are nice and you can watch your own tv with your treadmill. The place is clean and it's not usually too pack.
Ashley Bornheimer
5 years ago
This location is beyond amazing! The staff is friendly and welcoming especially Andrew and Cody they greet you by name and make sure your having the best gym experience. Whether your tanning or working out they make sure to assist with whatever they can!
Danielle Stulo
5 years ago
Love this gym. They have so many different things to do that its great for all ages. I really enjoy tanning and their beds and stand ups are awesome. The staff are very friendly and helpful. I recommend this gym to anyone looking for a great experience.
K R
5 years ago
This location is pretty good. Has some different equipment my main gym doesn’t have. The staff is friendly and it seems like there are a lot there at one time.They seem to just stay at the front desk. They never leave to go check on the bathrooms and how clean they are (they could use more attention at times). Love that they always greet you and say goodbye though!
Elizabeth Brock
5 years ago
I enjoyed this planet fitness location. It wasn't too stuffy. And it wasn't too hot. The staff on duty were very helpful and understanding. I'm glad I picked this location for my nonjudged workout needs.
Yer Lee
6 years ago
I love the staff here. They are friendly and always greet you every time you walk in and out. The atmosphere is great. I definitely feel more comfortable working out in public.