Located at 21560 Valley Blvd, City of Industry, CA, 24 Hour Fitness offers a wide range of fitness amenities, including weight lifting machines, cardio equipment, and a swimming pool. The two-floor facility provides a spacious environment, although some users have noted that it gets crowded during peak hours. The friendly staff and clean equipment are frequently mentioned in positive reviews, but complaints about maintenance and hygiene issues are common.
The gym has seen a decline in quality post-COVID, with many reviews reporting broken equipment and unclean facilities. Despite the shortcomings, it remains a popular option due to its location and the variety of equipment available. Management appears to be a significant concern, affecting overall customer satisfaction and service consistency.
Pros:
- Wide range of equipment.
- Friendly and helpful staff.
- Spacious two-floor facility.
- Well-ventilated gym area.
- Convenient location.
- Pool and jacuzzi available.
- Not overly crowded during non-peak hours.
- Good customer service from some staff members.
- Reasonable pricing compared to similar options.
- Frequent maintenance of restrooms, sauna, and pool area.
Cons:
- Poor maintenance of equipment.
- Facility often feels overcrowded.
- Hygiene and cleanliness issues.
Location / Contact
- Address: 21560 Valley Blvd, City of Industry, CA 91789, United States
- Phone:+1 909-978-6046
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 110 reviews.
The address is: 21560 Valley Blvd, City of Industry, CA 91789, United States .
The contact number is +1 909-978-6046
This service is listed under Gym .
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Jorge Cortez
5 years ago
It has a lot of options, but I travel a lot and I’ve been to a couple of 24 hour gyms and this is one of there worst ones. The machines and extremely rusted out. And there equipment and facility could both use a bit of maintenance. 3 stars for now.
ociel martinez
5 years ago
I was sent here because my local 24hr fitness their kids club was closed and this was my only option, soon I arrived the person behind the desk didnt know what they were doing after 15mins wait, they told me and my friend that kids club was max capacity and would be a 30min wait. Even though 3 kids left the place while we were waiting..
Joey Cheng
5 years ago
If you come here at night around 9~10, there is always a homeless lady wearing a purple t-shirt coming in to pick up empty water bottle.people are working out and we are breathing hard. When this lady walk by you, you have to hold your breath for 10+ second just to wait until the odor smell disrepair.I really don't mind and I understand people have to do things to get $$ for living.If the Gym cares about them, they should collect all the empty water bottle and let her pick it up out side.the only thing I would never use is the spa at this gym.you will see this group of elder people hang out in this spa.the main problem is they never clear themselves before they jump in.time to time they even wear their shoes into the spa.BTW, the "NO Shoes" sign is just a decoration, no one cares about it.you might want to know how dirty this place is. I am not sure about the women locker room but at least in the men locker room there are some little small friend walking around :)
Ulysses Carretero
6 years ago
Tough parking until 9 pm
Esteban R
6 years ago
horrible gym i dont know why they call themselves a sport gym
Ariadnet Salcedo
6 years ago
Not into joining gyms because i am one that needs a coach to keep me disciplined.
Oscar Rey
6 years ago
It is ok but most of 24 hours have free WiFi and this doesn't 👎 …
M L
6 years ago
Bathrooms and whirlpool need to be cleaned on schedule and not on demand. They do get quite filthy at times.
cameron corp
6 years ago
Compact location, but open, spacious, and uncrowded on the Sunday I visited.Staffing was both friendly and helpful.
My Yip
6 years ago
The staff is not very honest. They told you one thing and when you signed the agreement, it's totally different thing. The staff there has bad attitude, including the manager who is not willing to work with their customer.