Located at 21560 Valley Blvd, City of Industry, CA, 24 Hour Fitness offers a wide range of fitness amenities, including weight lifting machines, cardio equipment, and a swimming pool. The two-floor facility provides a spacious environment, although some users have noted that it gets crowded during peak hours. The friendly staff and clean equipment are frequently mentioned in positive reviews, but complaints about maintenance and hygiene issues are common.
The gym has seen a decline in quality post-COVID, with many reviews reporting broken equipment and unclean facilities. Despite the shortcomings, it remains a popular option due to its location and the variety of equipment available. Management appears to be a significant concern, affecting overall customer satisfaction and service consistency.
Pros:
- Wide range of equipment.
- Friendly and helpful staff.
- Spacious two-floor facility.
- Well-ventilated gym area.
- Convenient location.
- Pool and jacuzzi available.
- Not overly crowded during non-peak hours.
- Good customer service from some staff members.
- Reasonable pricing compared to similar options.
- Frequent maintenance of restrooms, sauna, and pool area.
Cons:
- Poor maintenance of equipment.
- Facility often feels overcrowded.
- Hygiene and cleanliness issues.
Location / Contact
- Address: 21560 Valley Blvd, City of Industry, CA 91789, United States
- Phone:+1 909-978-6046
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 110 reviews.
The address is: 21560 Valley Blvd, City of Industry, CA 91789, United States .
The contact number is +1 909-978-6046
This service is listed under Gym .
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Omar Kaayal
6 years ago
Came in to use a 3 day pass. After not wanting to be put through the typical gym sign up BS and weighing my different gym options they told me I could no longer use the pass and that I would have to pay the $20 day fee.
Barbra Kotovich
6 years ago
24 hour fitness puente hills members are disgusting. They spit all over the edge of the pool and all over the patio. Dont they have any self respect ?
Dee
6 years ago
When a machine is out of order it takes forever for them to fix it. For instance, currently the seated calf machine is inoperable and has been for some time now which is another inconvenience again. Going to cancel my membership and go somewhere else. I'm through!!
Judy “Judy and Kids” Wong
6 years ago
Wonderful gym with friendly staff. I've been here for about a decade I love it. However I never use their bathrooms it needs more maintenance.
Herschel Patel
6 years ago
They've got everything except a basketball court. Personally the AstroTurf needs to go and instead put some more machines because this gym is always crowded even at 1030 pm. The machines are in good working order and kept clean. They have weight lifting machines, cardio, and a swimming pool.
Magic City
6 years ago
Why so many haters? This is the local neighborhood gym for Pomona/Walnut residents. This is the best non-supersport 24 has to offer. This gym is dope. Fairly new equipment and some fine females here. Get yo fitness on!
Joanna Chon
6 years ago
I go in at different times but at night I always see the staff cleaning the restrooms/sauna/pool area between 2-3am.They also vacuum, mop and disinfect the equipment.I love this gym.Their employees are also nice, I haven’t had any ill encounters with any of them.I will drive the extra 15-20 minutes rather than go to the one down the street from home just because it’s that much nicer.
Tammy Phan
6 years ago
Great gym the staff are nice and friendly. The area is usually very clean and they have a wide range of equipment to use. It is the cheaper option than the 40 dollar 24 hour fitness on Amar. The trainers are great and truly support you and even check in after you finish training.
Alfredo “Al” Nava
7 years ago
A typical fitness club.
Jessica Ma
7 years ago
Spacious.