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Located at 7836 S Redwood Rd, West Jordan, UT, VASA Fitness offers extensive workout equipment and group classes in a recently remodeled facility. The gym provides a diverse range of amenities including a pool, sauna, steam room, and racquetball courts. Members appreciate the friendly staff and helpful trainers, who enhance the overall fitness experience. However, despite these positives, cleanliness and maintenance issues, especially in locker rooms and restrooms, have been raised by multiple users. VASA also faces criticism for its confusing fee structures and hidden charges, affecting member satisfaction.

Pros:

  • Extensive range of workout equipment
  • Friendly and helpful staff
  • Recently remodeled facility
  • Diverse group classes and personal training options
  • Pool, sauna, steam room, and racquetball courts available
  • Convenient location with good hours
  • Offers child care services
  • Judgment-free atmosphere
  • Good value for money
  • Multiple positive reviews on customer service

Cons:

  • Cleanliness issues in locker rooms and restrooms
  • Frequent complaints about maintenance and broken equipment
  • Confusing and hidden fee structures

Location / Contact

Rating Stats

3.9

out of 5.0

37 reviews
5.0
16 reviews
4.0
16 reviews
3.0
17 reviews
2.0
34 reviews
1.0

Reviews (120)

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The spin class and the Power Pump classes were fun and good workouts.Someone pried the lock off my locker and stole $ 20 out of my wallet. …

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The selection of equipment at the West Jordan location is nice to have. The cleanliness of this location seems to fall behind a few of the other locations that I have visited before. Great and friendly staff, just wish cleaning seemed to be a higher priority. Wipe dispensers sit empty for long stretches, and there could be a few more added throughout the facility instead of just paper towel dispensers. There is multiple holes and bubbles in the gym flooring leading to potentially dangerous conditions as well. Overall the west Jordan location is an alright facility.

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So far, my husband and I have had a great experience at Vasa. We love the environment, staff, and cardiovascular cinema. We looked around at some other gyms before we decided on Vasa and found that it has the amenities of 24 hour (pool, sauna, steam room, classes) at the price of Planet Fitness ($20/Month). And you don't have to sign a contract!

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It's inexpensive and has most of the weights/machines I need. It's also the busiest gym I've ever been to. It's SLAMMED from about 4:00pm to 10:00pm every day. But, for 10$/month (plus the fees they tack on) it's not bad value.

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Some of the worst customer service I have experienced has been at VASA fitness. Always write down who you spoke with, the exact time, and the date because no one ever seems to tell you correct information or they straight up lie. The ladies bathrooms are so dirty and when you tell the front counter staff they literally do nothing. I'm paying $20 extra to work out at 24HR fitness and it's worth the extra cash to not have to deal with the staff at VASA. I would not recommend this gym to a friend and I would never come back.

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Good facility, nice staff. Men's locker room not always clean, sometimes slow to make repairs, such as the swim suit dryer. Need more alternative pay models for gym membership. Just to use the pool, I have to pay for a lot of facilities that I never use.

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Terrible customer service!!! Really terrible! I signed up and the personal fitness manager set me up to meet with him the next day for their free consultation thing. Well, the next day, nowhere to be seen. So, I had to work with this guy for the computer part and he tried to make me feel bad for not wanting a personal trainer. He acted like I'd never worked out before. I rescheduled to have the gym tour the next day with the same manager. When I got there I waited 10 minutes, AGAIN, and no one helped me. I literally made eye contact with the guy I was supposed to be working with multiple times! He saw me and knew who I was. I have bright blond hair for Christ's sake! Totally and completely ignored. I am very disappointed. It's a nice gym, but they hire absolute jerks. I will probably be going back to my old gym because I am definitely not impressed with how I've been treated so far or the state of the gym itself. You need to fire and re-hire new people.

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Tons of equipment! Only $21 month to month for access to all clubs, the pool, racquetball and basketball! Staff is very nice. My trainer Jaxon is great! If you go in the evening when it's busy good luck using the 15-30 lb dumbbells. There …

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They recently raised the prices substantially but we still go because of the Daycare. Jen, Linda, and the rest of the ladies there are all great and deserve raises. The gym equipment is mostly in good repair. Some of the newly reupholstered …

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I have had a great experience at the West Jordan VASA. My current trainer pushes me and we are getting results. If I have any questions about my account, they take the time to try and figure it out. Sometimes the machines break down, but if you tell the front desk they try and get it fixed quickly. The gym is cleaner now, except for the bathrooms. Overall, this gym is great and I've made a great support network of friends that are all here to get fit and stay healthy.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 7836 S Redwood Rd, West Jordan, UT 84088, United States .

The contact number is +1 801-528-1351

This service is listed under Gym .

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