Planet Fitness

The staff here are awesome. Even after moving a little further away, I’d chose this one over all of the others in the area. Caitlyn, Taylor, Caity, and Austin deliver quality customer service by remembering the regulars as they come in. You will truly feel welcomed by them and the rest of the staff too. Don’t forget to check out Caleb too for your training needs

I absolutely love planet fitness I joined about 3 weeks ago and it is such an oasis to be able to take time out of day-to-day life take care of yourself. The facilities five star the staff are even better I would recommend planet fitness to anybody I especially like the Kerr road location

The staff is helpful. The gym is setup to keep clean and spacious!

Canceled in person over 2 months ago. Still getting charged and they are trying to get me to drive to my (home) club… which i moved hence why i canceled the service. Or to send in a handwritten letter… this isn’t the 80’s for god sake. You should be able to handle your acct from there “great app” since they don’t want to even pay for key fobs anymore and want to go digital but also want to make it old school and has hard as possible to cancel so they can keep charging you

So I wanna start by saying that I have severe PTDS and panic attacks so bad I have fainted from them. This has kept me from joining the gym for years. Well, that and I’m a plus sized woman who has been terrified that the staff and members would look at me like I’m disgusting and fat. Just being honest here. I finally got tired enough of hating myself that I grabbed every ounce of courage I had in me and forced myself into planet fitness on Kerr and joined the black card membership. I was greeted by so much love that I was blown away. I met with Caleb; the trainer, and he not only personally sat down with me and made me feel like he saw my humanity and nothing else, but he also helped me understand what a workout for my body type and weight should look like. He personally created a workout plan for me and even took me on a tour and showed me how to use the equipment. I’ll never forget that day because it was the day I took my life back. I worked out and then sat in the locker room bawling my eyes out because I couldn’t believe the accomplishment I had just made and the amount of kindness, love and nonjudgmental help I had just received. Thanku so much Caleb and the entire team including little Gracie for helping save lives one workout at a time.

Best planet fitness I’ve been to. Clean laid back environment with a killer staff.Caity is great, goes above and beyond with her customer service and knowledge. They’re lucky to have her. 🤌🏽💪🏽

As always great selection of workout equipment. Plenty of parking, friendly staff, clean facilities not overcrowded. 5/16/22 Update. Since I have been coming here now for a while and have visited other gyms around the south east this is by far the best facility I have been in. The staff is dedicated to make you feel welcome and that the facilities are EXTREMELY clean. Thank you for what you do!

Entire staff fabulous. Sean, Austin, Cathy, Taylor, Chris, Hendrix & all others great. I am a 68 yr old woman who has never been a member & this place has been kindness. Caleb the Trainor is the best. My pysical self had improved more than I thought possible.

Austin and the crew there at Kerr do a awesome job. Greeted ever morning as we come in, and always so polite!!! Staff is a big part of any gym and this staff is what will make me never leave!!!

I’ve traveled to many places in the country and what separates this planet fitness from the others is the staff and cleanliness. It’s my favorite thing in the morning to be able to go to a gym that’s clean, has a good staff, and a wide selection of equipment. Definitely deserves 5 stars.p.s. get some shades at the front for the staff