Planet Fitness in Arlington Heights, IL, offers a clean and friendly environment at affordable prices. This gym provides a variety of workout equipment, including cardio machines, massage chairs, and a Spa zone. The staff is attentive and helpful, with trainers like Ryan receiving high praise for their professionalism and motivation. Despite its popularity, the gym is rarely crowded, ensuring members can have a peaceful workout experience.
However, some members have noted issues with the management and customer service, particularly around cancellation policies. The gym is not open 24/7 and lacks some free weight equipment, which could be a drawback for some fitness enthusiasts.
Pros:
- Clean facility
- Friendly and professional staff
- Variety of equipment
- Affordable membership fees
- Helpful trainers, especially Ryan
- Relaxing massage chairs and hydromassage beds
- Rarely crowded, even during peak hours
- Spa zone worth the investment
- Good for both beginners and seasoned gym-goers
- Enjoyable, non-judgmental atmosphere
Cons:
- Inconsistent management and customer service
- Not open 24/7
- Limited free weight equipment
Location / Contact
- Address: 50 W Rand Rd, Arlington Heights, IL 60004, United States
- Phone:+1 847-749-4212
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 50 W Rand Rd, Arlington Heights, IL 60004, United States .
The contact number is +1 847-749-4212
This service is listed under Gym .
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M K
5 years ago
Never busy and lots of space to work out as a group as well as in the stretching area. Always clean. My only complaints are regarding lack of some equipment that my other usual gym location has (resistance bands, bosu balls, and the newer PF 360 circuit area)
Tim Y
5 years ago
Minimal free weights. Dumbbells only go up to 55 and no benches or squat racks. Had some dated machines but you can get a decent workout if you get creative. Workers are friendly and people are ok. Much better gyms in the area for a little more.
Nick Bisceglie
5 years ago
The staff is fantastic. They are very helpful and the place is always clean. All the people are nice and nobody really bothers you. Way cheaper than LA fitness too so it’s hard to compete.
Daniel Hernandez
5 years ago
Jocelyn was great she really helped me out without hesitation when I had asked if she can store a shake for me, which most gyms won’t do! Given my commute on certain occasions this was really helpful and convenient! More reasons to love PF!
Michelle
5 years ago
I’ve been going to this gym for over a year now. It’s always clean (the locker rooms and equipment) and the staff members are very friendly and welcoming. Evelyn is also very helpful and nice! I recommend coming here.
Jacqueline Esquivel
5 years ago
I walked in confused about classes and whether I should join. Thankfully, Evelyn was super friendly and helped me out with my new membership. She signed me up for a fitness class and now Im ready to start working out. She was very thorough and answered all my questions. She was also very helpful to the new girl. Keep up the great job ladies.
David Andres
5 years ago
It’s been almost two months since I signed up. Great gym , not crowded fun and affordable. People mind their business and don’t stare much as in other gyms. The No critic zone make people feel more confortable and less conscious.
Gloria Moulopoulos
5 years ago
Love my Planet Fitness! It is extremely clean, there are plenty of machines available and I especially like the area in the back with the floor mats where you can lay down to exercise and stretch. It has such a chill relaxing vibe, no booming pounding music. I feel very comfortable working out there!
Scott McDole
5 years ago
Katie (the GM)and the rest of her team are awesome!! I spent two months in that area for Corp. Training and they were always accommodating. I actually swapped my hotel, so I could be closer to the gym. After my ten visits were up, Katie still let me come in a couple more times until I left to go home. Excellent customer service!!!
Emily Pasik
5 years ago
Great gym! Jamie, the trainer is great, she will work with you and get you to your goals.Katie the manager is very nice and friendly.There are plenty of machines, and everyone minds their own business.Highly recommended.