Planet Fitness in Arlington Heights, IL, offers a clean and friendly environment at affordable prices. This gym provides a variety of workout equipment, including cardio machines, massage chairs, and a Spa zone. The staff is attentive and helpful, with trainers like Ryan receiving high praise for their professionalism and motivation. Despite its popularity, the gym is rarely crowded, ensuring members can have a peaceful workout experience.
However, some members have noted issues with the management and customer service, particularly around cancellation policies. The gym is not open 24/7 and lacks some free weight equipment, which could be a drawback for some fitness enthusiasts.
Pros:
- Clean facility
- Friendly and professional staff
- Variety of equipment
- Affordable membership fees
- Helpful trainers, especially Ryan
- Relaxing massage chairs and hydromassage beds
- Rarely crowded, even during peak hours
- Spa zone worth the investment
- Good for both beginners and seasoned gym-goers
- Enjoyable, non-judgmental atmosphere
Cons:
- Inconsistent management and customer service
- Not open 24/7
- Limited free weight equipment
Location / Contact
- Address: 50 W Rand Rd, Arlington Heights, IL 60004, United States
- Phone:+1 847-749-4212
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 50 W Rand Rd, Arlington Heights, IL 60004, United States .
The contact number is +1 847-749-4212
This service is listed under Gym .
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Alejandra Sanchez
1 year ago
I enjoy so much each trainer. I think Ryan does so good his job and I can see yo many changes already since I started working out with him. So patient and helpful.
Sharon Wadipian
1 year ago
I can’t say enough nice things about my trainer, Ryan. He makes me feel like l can accomplish my goals. He has a nice personality and is so easy going.
Allan Bochenek
1 year ago
I have been going a few months now, and while the environment is fine the place clearly has some sort of bug problem. I have seen tiny critters here and there occasionally, which is fine and reasonable, but a few days ago I found one the size of a quarter just roaming around! I can’t even tell what this is, but it instantly made me feel poorly and I left the facility. As a black card member, I contemplate going back and renewing my membership for the next month. Very disappointing
Sanjay Rao
2 years ago
I've been with PF Arlington Heights for a few years now, and have always found it to have warm and welcoming staff who are ready to help, assist, and guide you in various areas of health and fitness. The state of the art machines and fitness equipment is motivating, while the standard of cleanliness is very high. A great place to workout without disturbance!
Raymond Pagels
2 years ago
Greatly appreciate working w/personal trainer, Ryan, very knowledgeable and motivating.
Dzida St
2 years ago
This is disgrace because they’re closing the gym Saturday 7 PM which is crazy. They’re going to lose the customers if they won’t change it at least to 9:00 pm
Anne Fields
2 years ago
The family who owns the gym keeps it crispy clean and they are very friendly people and help people achieve goals. Thanks
roberta fields
2 years ago
Great variety of machines. Always in good operating condition. Relaxing hydromassage chairs. Nice clientele.
Val Seilheimer
2 years ago
I've really enjoyed working with my trainer Ryan. He has been awesome! I came to Planet Fitness 4 months after hip replacement surgery. I was looking for someone to help guide me in building strength and build good exercise habits. After 3 months, I can see and feel the progress that I've made. Ryan watches and corrects any issues when doing exercises to avoid injury. This is exactly the experience that was have been looking for with a gym.
Sarah Sobieski
2 years ago
I signed up because it is a 24/7 gym. Then, after the pandemic it turned to 24/5. Now it's closed every night by 7 pm or 11 pm.