Planet Fitness in Arlington Heights, IL, offers a clean and friendly environment at affordable prices. This gym provides a variety of workout equipment, including cardio machines, massage chairs, and a Spa zone. The staff is attentive and helpful, with trainers like Ryan receiving high praise for their professionalism and motivation. Despite its popularity, the gym is rarely crowded, ensuring members can have a peaceful workout experience.
However, some members have noted issues with the management and customer service, particularly around cancellation policies. The gym is not open 24/7 and lacks some free weight equipment, which could be a drawback for some fitness enthusiasts.
Pros:
- Clean facility
- Friendly and professional staff
- Variety of equipment
- Affordable membership fees
- Helpful trainers, especially Ryan
- Relaxing massage chairs and hydromassage beds
- Rarely crowded, even during peak hours
- Spa zone worth the investment
- Good for both beginners and seasoned gym-goers
- Enjoyable, non-judgmental atmosphere
Cons:
- Inconsistent management and customer service
- Not open 24/7
- Limited free weight equipment
Location / Contact
- Address: 50 W Rand Rd, Arlington Heights, IL 60004, United States
- Phone:+1 847-749-4212
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 50 W Rand Rd, Arlington Heights, IL 60004, United States .
The contact number is +1 847-749-4212
This service is listed under Gym .
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Tyler Rodriguez
2 years ago
Ryan Roviso is the best trainer I’ve ever had. Very motivated and very nice to help teach.
Gravity Squad
2 years ago
Gym is always clean. Staff is always friendly, they are always wiping down stuff too. Good affordable price. Lots of equipment to use, I never have to wait for a machine. Love the massage chairs and hydro beds, perfect thing after a work out.
Sara Flowers
2 years ago
Hmmm, I went there to get my membership back, and that Alex guy (Alex Garcia) 😒 was rude. I didn't even want to sign up anymore but I need to work out. …
Gina Egbert
2 years ago
Best gym on the planet!!!!! The kind of gym you want to go to every day
Matthew Maloney
2 years ago
Great place to work out and staff wasn't annoying by asking to wear mask Everytime I got a drink.
Sultan Alharbi
2 years ago
It has really good vibes and all equipments I need besides it’s clean.
Azulita Beiza
2 years ago
Arlington Heights location: Professional and friendly workers, very clean place, plenty of equipment, low cost. I LOVE IT💙💙 …
Jorge Gonzalez
2 years ago
The food, menu prices and the service are great!We'll be back
B
2 years ago
Bad service. Also not very clean. You can clearly see lots of body hair in around and seems like they never vacvum the floors.
Жулиен Господинов
2 years ago
Very terrible place. They work 24/5 but in Friday they close at 07:00 PM. They don’t send email to charge the monthly payment. Always staffs there looking only phone not the members. Don’t go there.