Planet Fitness in Arlington Heights, IL, offers a clean and friendly environment at affordable prices. This gym provides a variety of workout equipment, including cardio machines, massage chairs, and a Spa zone. The staff is attentive and helpful, with trainers like Ryan receiving high praise for their professionalism and motivation. Despite its popularity, the gym is rarely crowded, ensuring members can have a peaceful workout experience.
However, some members have noted issues with the management and customer service, particularly around cancellation policies. The gym is not open 24/7 and lacks some free weight equipment, which could be a drawback for some fitness enthusiasts.
Pros:
- Clean facility
- Friendly and professional staff
- Variety of equipment
- Affordable membership fees
- Helpful trainers, especially Ryan
- Relaxing massage chairs and hydromassage beds
- Rarely crowded, even during peak hours
- Spa zone worth the investment
- Good for both beginners and seasoned gym-goers
- Enjoyable, non-judgmental atmosphere
Cons:
- Inconsistent management and customer service
- Not open 24/7
- Limited free weight equipment
Location / Contact
- Address: 50 W Rand Rd, Arlington Heights, IL 60004, United States
- Phone:+1 847-749-4212
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 50 W Rand Rd, Arlington Heights, IL 60004, United States .
The contact number is +1 847-749-4212
This service is listed under Gym .
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jesse ford
2 years ago
I like to lift heavy things 💪🏾 jk but everyone is nice here, including the patrons here errrbody kooo …
Jose Valdovinos
2 years ago
Best Planet Fitness location I have been to! Very clean facility and great selection of equipment.
ron todd
2 years ago
Wasn’t crowded the atmosphere is pleasant. Just like they see judgment free zone!
Stan Cusnir
2 years ago
Nothing against them in particular, cancellation like many gyms is a 1 star experience.
Ashley Caccamo
2 years ago
I would rate this gym a solid 4 or 5 strictly based off the early morning experience I have had here. But they have recently decided to not be 24/5 and will only open at 5am on the weekdays. I use planet fitness strictly for their hours and location. When we called the manager she was pretty rude, dismissive and not understanding of the hours changing and couldn’t offer anything for the inconvenience. I will be looking elsewhere for a gym as I am sure other people will be.
mary O
2 years ago
I can't say enough great things about Ryan Roviso the trainer. He is very knowledgeable , kind and a great motivator he keeps me going when I want to give up. I look forward to training with him each week he always has a smile on his face. You made a great choice hiring Ryan.
Lori Henkels
2 years ago
I am thrilled that this facility is open and it is always clean. I have started working with the physical trainer, Ryan, and he has been absolutely wonderful! He is accommodating and professional and knowledgeable. My mobility has increased tremendously in four weeks. Kudos for hiring him! The only downside is as I wish there were more availability for us to have one on one sessions with him.
Craig Patterson
2 years ago
Covid caused me to become a GYM JUMPER. Thank God for Katie, Jose and the staff at PF-AH! I finally once again have an awesome gym experience....daily!!!!
Jackie Lewinthal
2 years ago
Probably the second best planet fitness I have gone too. It’s clean and the staff is wonderful! The only downside is the ab machines. The machines are great but it would be nice to have at least 2 of the same machines. Otherwise, solid Planet Fitness!
DXM n LEAN
2 years ago
The new trainer Ryan is amazing he really knows his stuff highly recommend