single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Join the beacon of health and wellness at XSport Fitness, located at the Ridge Plaza, Arlington Heights, IL 60004. Experience a holistic fitness center providing unparalleled access to diverse workouts, personal training, and wellness facilities.

XSport Fitness has earned a 3.1-star rating with 514 reviews. You can contact them at +1 847-577-0756 for more information.

Location / Contact

Rating Stats

3.1

out of 5.0

80 reviews
5.0
7 reviews
4.0
10 reviews
3.0
12 reviews
2.0
21 reviews
1.0

Reviews (130)

author-img

Would give 0 stars if I could. Called XSport asking about membership options and right off the bat the person on the phone (the manager) was extremely aggressive getting mad I was spelling my name too fast. I came in with a friend to discuss with the manager who I spoke to on the phone whose name is HOPE. Within 5 minutes of the conversation me and my friend felt angry, irritated, disrespected, and ready to leave. The manager Hope was acting very entitled and egotistical like we were here on HIS time and were there for him and not the other way around. He made fun of me and my friend for not understanding all the details of the memberships and mocked us for not paying attention and basically called us stupid without saying the word. He was EXTREMELY rude and I can’t emphasize this enough. If I hadn’t researched prior to coming in and decided I’m going to choose to get a XSport membership beforehand, I would’ve walked out while he was talking. Unbelievable how someone can turn a customer away within 5 minutes of speaking. Managers on a power trip and needs to be checked. Place is messy and overcrowded and doesn’t look like it’s been cleaned in weeks. Might be the worst gym I’ve ever been to. Manager might be the dumbest person in the world thinking he can act like this and still get customers and not face the repercussions. DO NOT GO HERE. Owner should fire the manager and find someone who’s actually a good person and good at his job. Will be going to other xsports from now on.

author-img

Friendly staff and tons of variety and selections for free weights and assisted.Love the basketball court too.Everything you need in a gym.

author-img

Just signed up and it isn't great. No towel service because of covid? Covid is not a legitimate reason, just tell me you want to add money to the bottom line and stop lying about the motives.

author-img

Locker room is always dirty, bathroom stalls are always dirty and missing toilet paper. I noticed that the hot tub water is very cloudy.

author-img

this is a gym where wwe wrestlers would train when they were in town for matches the service is excellent the gym is clean thank you regional Mike for keeping this place to a high standard and training the employees to be outstanding another home run if you ask me

author-img

Worst place I've ever worked out at. For 1, nobody's here in the morning. Either in the back sleeping or they don't show up. The place is dirty. It's never Stocked with paper towels soap to clean your hands etc. The list goes on. Horrible place.

author-img

Opened 5 lockers before I found one that was not filled with trash. The bathroom sink was overflowing all over the floor. There were no paper towels in any of the dispensers. Dip machine has a broken grip. The temperature in the gym was so uncomfortably hot because this place is probably too cheap to set the AC to a good temperature. Seriously guys.... This place is an absolute dump. Management and ownership has ZERO pride in their business. I'd recommend any gym except this one.

review image
author-img

Took me opening 5 lockers to find one that wasn’t full of trash. Hot as hell in there because they don’t put the AC on a reasonable temperature. Sink was overflowing. No paper towels in either of the dispensers. Grips missing from the dip machine. What the absolute heck is this?

review image
author-img

Can’t do anything with a guest pass only workout and they spread misinformation at the start they were allowing guests to do most things and now they are saying they don’t let guests do those

author-img

This location only hires DUMB people. Starting from "managers" all the way to "front desk". Its a disaster, choose any location but this one.i wont stop reporting to corporate until they either fix it or close this location down.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.1-star.

This business has 130 reviews.

The address is: 960 W Dundee Rd, Arlington Heights, IL 60004, United States .

The contact number is +1 847-577-0756

This service is listed under Fitness Center .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos