Equinox Sports Club Boston

Avery Street location is the best in Boston. Weights, court, pool, classes, trainers, amenities. It's good to be an OG.

Equinox staff undermine the gym by abusing the customers. Gratuitous, hard to reverse charges are made at every exchange, sometimes without notification. When there is error, or impropriety, staff is unavailable, unempowered, or simply fails to address the issue.You may expect to have a luxurious experience, and in good faith, pay the extravagent membership and fees, only to find that your experience is ordinary, tediously distracting, and in those ways just abysmal.You may want to cancel within the first 12 months, but there is also a fee to cancel in the first 12 months. There is a monthly fee to freeze your account. You may only freeze your account for three months at a time.

Very rude staff

Great gym so far. Missed a hot tub tho.

One of the BEST facials ever! We booked 2 facials for a birthday wknd. Arrival was great and we had a day pass from just the spa booking. So we showed up an hour early to relax in the sauna. We did so solo, they are divided by gender. I had the Hydra Facial with a Brighten add-on and my esthetician was excellent. The texture of my skin today is butter soft and her extractions were thorough. My guy had a renew facial with an LED enhancement, he says he fell asleep lol...anyway. great facility, pretty large. Great experience. If we lived here it would be our place for facials. Worth a booking!!

Unfortunately, I had the worst massage of my life here. She had poor technique, and communicated very poorly (especially listening). She also showed up late and was rude throughout.This is the first time I’ve ever left a massage feeling worse than when I arrived.Do not book a massage here unless you are sure the individual massage therapist is at least passable… otherwise you’re likely to get the woman who worked on me!(Worth noting: The spa desk staff were both awesome, extremely helpful, and on the ball. Thank you to them both!)

Equinox in Ritz-Carlton Boston's outstanding quality and atmosphere not only make using the gym a pleasure but also motivate me to come for my daily workouts. In addition, the outside view is amazing. Had a boxing class with Jim. Great explanation of the moves. Really fun class. Felt so energetic after it. Recommend to attend.

Great place, equipment is always open and it’s clean

It's fine. Just fine. Standard equipment, great instructors but a terrible layout to the space. Why is there a little weight area under the stairs near the cardio equipment? You can't even stand up without hitting your head. The testosterone pit weight area is also not very well laid out. A place that big and they can't make decent use of space where people aren't constantly working out on top of each other as if we were crammed in. The upstairs is really hot. The place needs a fan everywhere. The showers are a hit or miss. It's like no one maintains any of the showerheads. I would say 70% of showers have poor water flow. Steam room has no steam. Lockers are really smushed together. And bringing a visitor is a non starter. It's way overpriced and for what? just so they can sell you more useless services. I still go sometimes but the weather has to be really bad for me to show up there.

BEST massage by Ali! I travel everywhere and get a massage wherever I travel and also when I am at home (every 2-3 weeks).Ali gave me an amazing massage yesterday, she had the right touch and pressure plus a great personality. I left there feeling refreshed and can't wait to book my next massage with her and will make the hour drive to do so!