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Equinox Sports Club Boston is a high-end fitness facility boasting a broad range of amenities, including a spacious workout area, state-of-the-art equipment, and a luxurious atmosphere. Members appreciate the stunning outdoor views and the club's excellent quality classes across various disciplines. However, some concerns have been raised about inconsistent service quality particularly in the spa and locker room areas.

The gym features an extensive range of equipment, a swimming pool, and numerous classes, making it a well-rounded choice for fitness enthusiasts. While many members praise the staff and overall experience, others have expressed dissatisfaction regarding membership costs, club policies, and facility maintenance.

Pros:

  • Great variety of equipment.
  • Fantastic swimming pool.
  • Excellent fitness classes.
  • Knowledgeable and helpful trainers.
  • Luxurious and clean facilities.
  • Friendly staff for the most part.
  • Convenient downtown location.
  • Plenty of spacious workout areas.
  • Stunning outdoor views.
  • Good sauna and steam room.

Cons:

  • High membership costs.
  • Inconsistent service in the spa area.
  • Some issues with facility maintenance.

Location / Contact

Rating Stats

3.7

out of 5.0

23 reviews
5.0
7 reviews
4.0
4 reviews
3.0
3 reviews
2.0
43 reviews
1.0

Reviews (80)

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not a fan, service was annoying and honestly not that luxurious

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TERRIBLE service of the reception at the SPA. They will charge you but won’t let you know. . I guess their employees never been trained.i strongly recommend Do NOT go to the SPA

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Great staff and luxurious gym. The food bar is one of the best I've tried from any equinox I've been too.Also located conveniently near a blue bike rack so it was easy to get to by rental bike.

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Made spa appointments assuming that since they are affiliated with the Ritz Carlton the spa would be of the same standards. It is not. Equinox Spa has treatment rooms within the fitness facility. It does not have a spa feeling at all. The person who did my facial was very knowledgeable; but for the price; go to an actual spa in Boston such as the Mandarin.

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I went in to check out the gym and evaluate whether I should sign up for just a month before moving from Boston. Fiona was so wonderful and showed me all around, explained all my options and got me really excited about all the amazing amenities at this gym. Sadly I won’t be signing up due to my travel schedule but I would highly recommend the facility and it’s staff.

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Large space, great view but Not to the Equinox standards. Need to be renovated:-(

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Large sports club located right in downtown Boston with great equipment and facilities. Also great training staff - pricey but worth it.

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Spa reception staff is terrible. Not well trained, not polite and always unable to find booked and confirmed appts ( appts confirmed by Equinox Spa themselves!) on day of service. There is always confusion on their part, nobody picks up phone when called, and usually can not find attendant at front desk....for an establishment to advertise itself as a sophisticated sports facility and spa, it definitely does not live up to its reputation.

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Certainly has everything you could want in a sports club. It’s got a ton of space and a great deal of amenities...but MAN, does this location need updating. It’s dirty, dated, and smells(!). One of the reasons you become an equinox member is for pristine condition of your club. That is just not the case here. I’m sure they know it’s time. Equinox is good about keeping these clubs on a renovation rotation. But it’s way overdue here. If they update it out of the early 2000s smelly vibe, it will be one of the best clubs I’ve ever been to. The location and space is really spectacular.

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Have seen a serious deterioration in trainers/staff, gym equipment, and the overall “luxury” feel over the past 3 years. Not to mention the price increase this year...not sure why the price is going up when everything else is seemingly deteriorating. The gym is starting to feel more like a BSC than an Equinox..

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 80 reviews.

The address is: 4 Avery St, Boston, MA 02111, United States .

The contact number is +1 617-375-8200

This service is listed under Gym .

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