Equinox Sports Club Boston is a high-end fitness facility boasting a broad range of amenities, including a spacious workout area, state-of-the-art equipment, and a luxurious atmosphere. Members appreciate the stunning outdoor views and the club's excellent quality classes across various disciplines. However, some concerns have been raised about inconsistent service quality particularly in the spa and locker room areas.
The gym features an extensive range of equipment, a swimming pool, and numerous classes, making it a well-rounded choice for fitness enthusiasts. While many members praise the staff and overall experience, others have expressed dissatisfaction regarding membership costs, club policies, and facility maintenance.
Pros:
- Great variety of equipment.
- Fantastic swimming pool.
- Excellent fitness classes.
- Knowledgeable and helpful trainers.
- Luxurious and clean facilities.
- Friendly staff for the most part.
- Convenient downtown location.
- Plenty of spacious workout areas.
- Stunning outdoor views.
- Good sauna and steam room.
Cons:
- High membership costs.
- Inconsistent service in the spa area.
- Some issues with facility maintenance.
Location / Contact
- Address: 4 Avery St, Boston, MA 02111, United States
- Phone:+1 617-375-8200
- Email:[email protected]
- Website:equinox.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 80 reviews.
The address is: 4 Avery St, Boston, MA 02111, United States .
The contact number is +1 617-375-8200
This service is listed under Gym .
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Johanna Salamone - Love
1 year ago
I wish would have read the reviews before booking a service at what I believed was the Ritz Carlton's Spa. I have always had world class treatment from any Ritz Carlton that we've stayed at. What mistake they made by endorsing the Equinox Sport Club as the spa to represent the Ritz. Terrible, terrible experience at this spa. I called and asked about services that they offered online and they were unaware of all that was online. Poor service from the first phone call to the actual massage. We had to find our own way to the locker room and "waiting area". This was the first time we had ever been there. Again we are used to world class Ritz Carlton service, this was the opposite. When it came time for our couples massage two people came out and took us into different rooms. When I told them I booked a couples massage the response was we can't accommodate a couples massage....just matter of fact, no apology. WHY DIDN'T THEY TELL ME THAT ON THE PHONE! If I wanted a massage I can get that at home. We have busy lives and don't always find the time to relax together, this was time we set aside for each other. When I asked to talk to the club manager they said they would call me. I am still waiting for the call.
Tim McNally
1 year ago
Thanks for 5-stars, Tim!
Sheila Fehring
1 year ago
Thanks for 5-stars, Shelia!
Charles Steinberg
1 year ago
Thanks for reviewing, Charles!
Mishel Sikder
1 year ago
We appreciate you leaving 5-stars, Mishel!
Aquarius
1 year ago
Compared to other Equinox in the area, this one is the worst.
Ken Z Liang
1 year ago
Gym gud. Basketball court gud. Trainers gud.
Daniel Z
1 year ago
By far the worst equinox I’ve ever been in.
Matthew Carter
1 year ago
Best gym in Boston. It's expensive because it's good.
SZK SQUASH
1 year ago
Fantastic club very clean amazing staff.