Equinox Sports Club Boston is a high-end fitness facility boasting a broad range of amenities, including a spacious workout area, state-of-the-art equipment, and a luxurious atmosphere. Members appreciate the stunning outdoor views and the club's excellent quality classes across various disciplines. However, some concerns have been raised about inconsistent service quality particularly in the spa and locker room areas.
The gym features an extensive range of equipment, a swimming pool, and numerous classes, making it a well-rounded choice for fitness enthusiasts. While many members praise the staff and overall experience, others have expressed dissatisfaction regarding membership costs, club policies, and facility maintenance.
Pros:
- Great variety of equipment.
- Fantastic swimming pool.
- Excellent fitness classes.
- Knowledgeable and helpful trainers.
- Luxurious and clean facilities.
- Friendly staff for the most part.
- Convenient downtown location.
- Plenty of spacious workout areas.
- Stunning outdoor views.
- Good sauna and steam room.
Cons:
- High membership costs.
- Inconsistent service in the spa area.
- Some issues with facility maintenance.
Location / Contact
- Address: 4 Avery St, Boston, MA 02111, United States
- Phone:+1 617-375-8200
- Email:[email protected]
- Website:equinox.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 80 reviews.
The address is: 4 Avery St, Boston, MA 02111, United States .
The contact number is +1 617-375-8200
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Charmaine Cronin
7 years ago
I visited Equinox gym last night with my husband as a guest from The Ritz Carlton which is connected to the gym. My husband and I were encouraged to take a walk through the gym as I am a competitive athlete and was very excited to see what this gym had to offer. Unaware of their no camera policy (again we were visitors not members so we were unaware of any policies) I had my phone out to take short video clips of the gym equipment to showcase how nice the facility happened to be. As we were on our way out an employee stops us and kindly informed us that there is a no camera policy, we apologized, I put my phone away and we continued towards the door to leave. As we approached the door an angry member by the name of Joe angrily approached us and looks at me and says "you can't be taking f***ing pictures in here" then turns to my husband and says "you a**hole I know two Boston police officers and I will have you two arrested". My husband says excuse me and who are you? Joe replies "I'm the owner". BIG lie. Joe was literally Joe blow the average member at his local gym who apparently was highly bothered by an Italian man with his Black American wife taking a tour through the gym he belongs to. His disrespectful vulgarity, insults, and threats were not taken lightly. I was in fear as now days you don't know who has a gun and will use it. I ask the Equinox staff to call the police and NOT ONE STAFF MEMBER CALLED THE POLICE! After several requests for the police to be called I finally called them myself and filed a report against Joe. Thankfully EVERYTHING was captured on video. A female manager of Equinox actually reviews the video and confirmed that Joe approached us and incited this situation. Equinox did not do one thing to make me feel at ease and I do NOT recommend this gym to anyone. STAY AWAY FROM EQUINOX IF YOU ARE HARASSED OR THREATENED THEY DO NOT CARE. Extremely poor service.**By the way there are all kinds of videos taken at this very location on Instagram.**
First Last
7 years ago
If you want a luxurious place to work out, you arrived at the right place.This gym has anything and everything.Also, everybody is nice and helpful.And the members are clean and organized.It is just the perfect gym.
Steve Vincent
7 years ago
It's a nice gym, and I liked everything about it when it used to be Sports Club LA. The Equinox people have put their own imprimatur on things, and it doesn't feel as customer-friendly as it did. I expect to cancel my membership as soon as I can figure out a good alternative.
Kevin Moyer
7 years ago
Really enjoyed going to this gym last summer but I can't recommend it due to a terrible experience with the management. Bassma told me I could join for 10 weeks and then pause my membership at the end of the summer. I told her up front that I would be moving back to New Hampshire to finish school. Turns out they don't do that. Total bait and switch. They will tell you anything to get you to sign up and then change the rules on you. The gym itself is nice - clean, friendly staff, all the equipment you could want. Overall good experience, until the end. I tried to work with them but they charged me a whole extra months membership even though I had moved out of state. They claimed I hadn't given them 30 days notice... You can't do business with people you can't trust. Check out Boston Sports Clubs instead.
Jennifer Zeng
8 years ago
After speaking to more than four people from this gym asking about referral bonus, I just checked my account today, and there is still nothing. It has been over half a year and I'm extremely disturbed by how the management of this club misleads the members and falsely promises referral bonuses. If you are not going to give out referral bonus, please don't LIE and say you will!!!The one star is just for some of the instructors, who are actually great
Jerome Moreau
9 years ago
Yulia Pikhtina
9 years ago
The best sports club in Boston!!!
robert watson
9 years ago
It's summer time and a great place to go to get in shape
Ricardo Bilonick
10 years ago
The gym and its staff are great, facility is clean, and ultimately if gets me into the gym.Andy Cabral is my favorite.
Sara Steele-Rogers
11 years ago
I was a member at SCLA for five years and loved every second of my membership. The place is immaculate, classes are TOP notch, and locker rooms you can actually get ready in an feel clean and presentable. While it's one of the more expensive gyms in the city, you get what you pay for, and I can basically assure you that you'll go to the gym more than you would a place that's not as nice/great classes/convenient... it's totally worth your money.I highly suggest any classes with Alexa, Karly, and Dennis! And absolutely, drink at Blu after a workout to make up for all the calories you lost :)