Orangetheory Fitness in West Cary, located at Parkside Town Commons, offers high-energy, fast-paced workouts ideal for those seeking motivation and a comprehensive exercise regimen. This studio is renowned for its dynamic coaches such as Meredith, Deuce, and Karen, who are celebrated for their exceptional energy, engagement, and individualized attention. The enthusiastic front desk staff contribute to a welcoming and friendly environment, ensuring an enjoyable experience for all members. Classes are easy to schedule through the app, and members appreciate the varied, never-boring workouts, clean facilities, and upbeat music. However, some reviews indicate dissatisfaction with the administrative process, citing issues with billing and inadequate information transparency.
Pros:
- Great, motivating coaches
- Friendly and welcoming front desk staff
- Clean and well-maintained facilities
- Varied and engaging workouts
- Easy class scheduling through their app
- Positive and energetic atmosphere
- Helpful and encouraging staff
- Classes that fit into busy schedules
- High-energy music during workouts
- Consistent positive feedback from long-term members
Cons:
- Complaints about billing and membership policies
- Issues with incomplete or incorrect information from staff
- Some negative experiences with customer service
Location / Contact
- Address: 1204 Parkside Main St, Cary, NC 27519, United States
- Phone:+1 919-234-7454
- Website:orangetheory.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 90 reviews.
The address is: 1204 Parkside Main St, Cary, NC 27519, United States .
The contact number is +1 919-234-7454
This service is listed under Gym .
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Rimlee Deb Roy
10 months ago
Great place for total body workout!
Elizabeth Thompson
10 months ago
Been an OTF member since 2018 and love it. Best way to get in a full body workout with cardio AND strength. Started going to West Cary regularly a few months ago and am almost always able to get into the class times I want. Love Coach Deuce and Alison!!
Simone
10 months ago
Been coming here for nearly a year now and I really like it. The coaches and staff are great. The energy in the gym is amazing. I highly recommend!
Reshma Ann Thomas
10 months ago
It is such a welcoming environment with a very sweet staff. The space is very clean and the coaches are all encouraging and amazing! Always feel accomplished after the classes:)
Nicola Donato
10 months ago
I love this studio especially the desk staff!! I love the energy that the staff and coaches bring. My only complaint is that there needs to be more fans in the floor area. If they had some in the corners I think that would help the air flow during the classes a lot. Overall I’d highly recommend this studio!
Sabrina Jones
10 months ago
Been going to OTF for over a year and I am still as addicted as ever! Amazing coaches and each class is different, I never get bored. Scheduling is so easy through the app and the music gets me up and pumped! Love it so much!
Malla Reddy
11 months ago
Great place beginner. The staff are lovely and very helpful!!! 10/10 WOULD RECOMMEND
Maria Mazarakis
11 months ago
I’ve been a member since January and I love this gym. The coaches are great! They are energetic, engaging and give great direction. The front desk staff is super friendly and always welcomes you with a smile. I highly recommend this gym especially for those that want a complete workout within 1 hr. It works awesome for me!
Tiffany M.
1 year ago
Overall, I feel great! I usually walk in my neighborhood, however after joining Orangetheory, my workouts have increased my energy levels. The staff, coaches and everyone seems cool and the gym is a nice size. Also, the equipment is easy to use. I would recommend this gym to anyone.
Ibrahim Mohamed
1 year ago
One of the bad experienceThey trying to steal my bank information