Planet Fitness in Southbury, CT, offers a welcoming and non-intimidating environment for all fitness levels. They provide a wide variety of workout machines, including a 30-minute muscle training area, and consistently maintain a clean facility. Friendly and knowledgeable staff enhance the experience, and the gym regularly enforces COVID-19 safety guidelines. Memberships, particularly the Black Card, offer perks like access to multiple locations and guest privileges, making it an affordable and practical choice for many.
Although the gym is highly rated for its cleanliness and staff, there are some concerns about customer service, particularly with membership cancellations and auto-renewal policies. Some members also noted the lack of certain equipment and the occasional inconsistency in opening hours.
Pros:
- Welcoming atmosphere
- Clean facility
- Friendly and knowledgeable staff
- Affordable membership options
- Wide variety of workout machines
- Access to multiple locations with Black Card
- Guest privileges
- COVID-19 safety guidelines followed
- Hydro massage beds
- Rarely crowded
Cons:
- Difficult membership cancellation process
- Inconsistent opening hours
- Limited weightlifting equipment
Location / Contact
- Address: 150 S Main St, Southbury, CT 06487, United States
- Phone:+1 475-222-0019
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 150 S Main St, Southbury, CT 06487, United States .
The contact number is +1 475-222-0019
This service is listed under Gym .
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Ismael Vega
3 years ago
Thanks for the love! At our Planet, we are committed to providing our members with a legendary fitness experience. We hope to see you at our gym again soon!
Peter Piper
3 years ago
Michael is the best!
Dee Dee
3 years ago
Very crowded though
Douglas Hines
3 years ago
Great gym
The Wanderer
3 years ago
Small but has all the Equipment to get the job done
Paul
3 years ago
Doing a great job of cleaning and enforcement of safety rules
Cheryl Overton
3 years ago
Always spotless and the staff are very helpful and welcoming 😊 …
T S
3 years ago
The mask make it very challenging to work out. Please drop the mask especially for those vaccinated.
C. Michael Casti
3 years ago
Favorite place to go and get my work out. The staff is phenomenal!
Chris Fischer
3 years ago
For a planet fitness it was good. Clean with nice staff.