Planet Fitness in Southbury, CT, offers a welcoming and non-intimidating environment for all fitness levels. They provide a wide variety of workout machines, including a 30-minute muscle training area, and consistently maintain a clean facility. Friendly and knowledgeable staff enhance the experience, and the gym regularly enforces COVID-19 safety guidelines. Memberships, particularly the Black Card, offer perks like access to multiple locations and guest privileges, making it an affordable and practical choice for many.
Although the gym is highly rated for its cleanliness and staff, there are some concerns about customer service, particularly with membership cancellations and auto-renewal policies. Some members also noted the lack of certain equipment and the occasional inconsistency in opening hours.
Pros:
- Welcoming atmosphere
- Clean facility
- Friendly and knowledgeable staff
- Affordable membership options
- Wide variety of workout machines
- Access to multiple locations with Black Card
- Guest privileges
- COVID-19 safety guidelines followed
- Hydro massage beds
- Rarely crowded
Cons:
- Difficult membership cancellation process
- Inconsistent opening hours
- Limited weightlifting equipment
Location / Contact
- Address: 150 S Main St, Southbury, CT 06487, United States
- Phone:+1 475-222-0019
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 150 S Main St, Southbury, CT 06487, United States .
The contact number is +1 475-222-0019
This service is listed under Gym .
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Karen DeSantis
3 years ago
Very Clean, functional, no frills gym. Perfect for my needs.
Sue garb
3 years ago
My recently most Happy Place..!! Where has All of the Staff Gone.......?? Overnight, the place is Empty..??
Don Overton
3 years ago
Southbury PF is clean and has great staff. Nice place. Not overcrowded
Andrew Wanke
3 years ago
Very well setup. Seems that they keep the place well cleaned and sanitized. Was able to get to all the equipment I needed
Joshua
3 years ago
Very rude staff forces people to wear masks while running 8 miles on treadmill. . No common sense here i will take my money elsewhere. The World Health Organization says people should NOT wear masks while exercising.
Walter Williams
3 years ago
Friendly people lots of workout equipment I'll be glad when the mask is not required I try to sneak fraction of my nose out so I don't pass out. Hydro massage chair is amazing
Melissa Mastro
3 years ago
My happy place. Whether I want to go there to do floor work, weights, ellipticals...Tan or go into that red room that they have. I just love it. It’s clean and sparkly and the people are very friendly.
Sharon Mazzarella
3 years ago
Great place for work out. But when are they going to start opening up more lockers and more machines. It would be nice if they don't require a mask, if your fully vaccinated with proof of course. Also I wish they would go back to those ID tags for your keychain.. They don't use them anymore do u have to give them your phone number everytime u go in there or bring your phone and use app. Sometimes I don't want to bring in my phone what the heck
Mike T
4 years ago
I love coming here
Jermaine Livan
4 years ago
Love this place but it needs to open even later than 11