Planet Fitness in Southbury, CT, offers a welcoming and non-intimidating environment for all fitness levels. They provide a wide variety of workout machines, including a 30-minute muscle training area, and consistently maintain a clean facility. Friendly and knowledgeable staff enhance the experience, and the gym regularly enforces COVID-19 safety guidelines. Memberships, particularly the Black Card, offer perks like access to multiple locations and guest privileges, making it an affordable and practical choice for many.
Although the gym is highly rated for its cleanliness and staff, there are some concerns about customer service, particularly with membership cancellations and auto-renewal policies. Some members also noted the lack of certain equipment and the occasional inconsistency in opening hours.
Pros:
- Welcoming atmosphere
- Clean facility
- Friendly and knowledgeable staff
- Affordable membership options
- Wide variety of workout machines
- Access to multiple locations with Black Card
- Guest privileges
- COVID-19 safety guidelines followed
- Hydro massage beds
- Rarely crowded
Cons:
- Difficult membership cancellation process
- Inconsistent opening hours
- Limited weightlifting equipment
Location / Contact
- Address: 150 S Main St, Southbury, CT 06487, United States
- Phone:+1 475-222-0019
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 150 S Main St, Southbury, CT 06487, United States .
The contact number is +1 475-222-0019
This service is listed under Gym .
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Sabrina Santilli
5 years ago
Nice to have an affordable gym in town. I also feel a lot more comfortable at this gym compared to others I’ve tried in town.
Frank Kulick
5 years ago
Disgusting money management preying on disabled combat veteran. People like this are the reason why consumer affairs needs to investigate this new locations shady and illegitimate business practices.
Loni Gilbert
5 years ago
Just joined, good so far. Would like to see some of the 30min classes later on more days. 30min workout are is good and a lot of equipment so, no waiting.
Frank Davis
5 years ago
Pretty small and doesnt have a wide variety of machines, but the staff is friendly and there is still an ok selection of cardio machines.
Quinton Walsh
5 years ago
Not $10 a monthThats just to get you in the door.Its only $10 a month if you commit to a whole year. There is a sign-on fee and a separate "yearly fee" that they charge after only two months. Of you want out of your year commitment it is almost 60 bucks.10 bucks a month? Lies. And all that for what is 2/3 cardio.After only 5 weeks there I go to cancel and they claim that I have been there 2 months so i have to pay the yearly fee in order to cancel. The place hasnt even been open two months!
Frank R
5 years ago
Great gym for the price.. Only reason I don't give it a 5 is the corny siren if you make any kind of noise.. Drop a weight from one inch off the floor.. Stuff like that. Would prefer free weight bench press and incline over smith racks. For 10 bucks I will deal
Persistent Wolf Billiards
5 years ago
I like coming to this gym because its minutes from my job. Living a ways away I wanted the flexibility to be able to get to the gym after work while also being able to use the one close to home. So I opted for the black card. I haven't tried the massage chairs yet, but have my coach session today!
Fran Vitali
5 years ago
I wasn't a big fan of planet fitness until I stopped in on a Sunday and I was surprised on how clean the environment was and friendly the staff was and very helpful. I wasn't planning on signing up but I did cuz I was very impressed with everything. Blair was so helpful and answered every question I had and that's one reason why I signed up and my niece signed up also. We were both very happy from the moment we walked in and was welcomed by Blair.
SEA
5 years ago
This gym is great and a welcome addition to the area. I have seen people of all ages, shapes, and sizes working out there, and it provides a sense of community like no other. I haven’t felt self conscious once. Clean workout area, good locker rooms, friendly staff! Very happy to be a member-Thank you!
Steven Thompson
5 years ago
I would like to say that is is amazing to have a great gym that I can go to and enjoy working out and meeting great people. The facility is very clean. I see them always walking around making sure things are addressed. I watched a guy get up and walk away from a machine and the trainer pick up a wipe and make sure it was cleaned for the next person. You do not get that at every planet fitness. The layout is perfect and the machines are top notch. Glad this place opened catalyst was not even that great and a lot more money. The other thing that makes this place great is the staff. They smile and do not mind helping. If your looking to workout and have a great environment to do it you will not be disappointed.