24 Hour Fitness in Southlake, TX, offers a range of fitness equipment, classes, and amenities including a pool, sauna, and kids club. Customers appreciate the friendly staff, clean environment, and the variety of available equipment. However, the gym no longer operates 24 hours as its name suggests, and several reviews highlight issues with maintenance, such as broken equipment and cleanliness in locker rooms. Membership cancellation processes and unexpected charges also appear to be common complaints.
Despite these issues, the gym remains a popular option for those looking for a comprehensive fitness center with diverse workout options and supportive trainers.
Pros:
- Friendly and helpful staff
- Clean environment
- Variety of fitness equipment
- Good classes and instructors
- Convenient location in Southlake
- Pool and sauna available
- Ample parking space
- Personal training options
- Family-friendly with kids club
- Community feeling among members
Cons:
- Gym is not open 24 hours
- Issues with equipment maintenance
- Problems with membership cancellation
Location / Contact
- Address: 301 N Nolen Dr, Southlake, TX 76092, United States
- Phone:+1 817-421-4024
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 110 reviews.
The address is: 301 N Nolen Dr, Southlake, TX 76092, United States .
The contact number is +1 817-421-4024
This service is listed under Gym .
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Kevin
1 year ago
Stop calling the gym “24 hour” if I’m going to get kicked out at 9PM. Unacceptable.Edit: one year later they’re closing at 8PM on Sunday, and also have the wrong hours posted claiming to be open 24/7. How annoying and misleading.
Stephen Hawkins
1 year ago
It was great except covid messed with gravity!! The weights got heavier!
Matthew Hoover
1 year ago
Great customer service and amenities. Full size basketball court, sauna, two lane pool, steam room
Paul
1 year ago
False advertising! Hasn’t maintained a 24 Hour operating schedule for a long time and has no plans to do so.
Josh Cornelius
1 year ago
I sign up so I can use the hot tub just to find out the hot tub doesn’t work. This is Southlake‼️ Get it Together‼️
DA MACHINE
1 year ago
FALSE ADVERTISING. They are not open 24 HOURS. THEY CLOSE AT 9 PM and then open at 5 AM. THEY NEED TO CHANGE THEIR NAME TO 16 HOUR FITNESS. TAKE THE 24 HR FITNESS SIGNS DOWN. SO IF YOU WORK NIGHTS ,THEY DON'T CARE OR THINK YOU EXIST. FIND A REAL GYM THAT IS OPEN 24 HRS.
John Dixon
1 year ago
Pretty good. Not bad for a newer facility. The same with a lot of the companies - they could get the old steppers in there - not the newer ones.
MICHELLA HODGES
1 year ago
Management, particularly manager, Chasity was extremely unprofessional and I could not recommend this fitness center because of the management. I hope to have better luck at another place but will never go here again.
richard leverton
1 year ago
The reduced hours have been in place long enough. Closing at 9 pm is insufficient.Hours changed to closing at 10pm mon-thur deserves two more stars but still not ideal.
John Neal
1 year ago
The place has gone down hill and bathrooms are dirty, wet area dirty, dry sauna nasty. Management is lazy, no paper towels or cleaning materials to wipe machines. They are never refilled.