Gold's Gym Tierra Este in El Paso offers a clean and well-equipped environment for fitness enthusiasts. The facility boasts a variety of machines, spacious workout areas, and helpful staff, especially noted for their friendly customer service. Classes like spin and HIIT are highly recommended, and personal trainers are praised for their dedication and expertise. The gym is suitable for individuals at all fitness levels and promotes a welcoming atmosphere.
However, the gym faces issues with broken equipment that takes time to get fixed. Many users have expressed dissatisfaction with the management of the sauna and the enforcement of rules. The recent removal of the Kids' Club has also been a drawback for parents who relied on it for childcare during workouts.
Pros:
- Clean and spacious facility
- Friendly and helpful staff
- Wide variety of equipment
- Highly recommended fitness classes
- Welcoming environment
- Excellent personal trainers
- Ample parking space
- Good customer service
- Consistently clean restrooms
- Convenient opening hours
Cons:
- Equipment maintenance issues
- Management and rule enforcement problems
- Removal of the Kids' Club
Location / Contact
- Address: 12040 Tierra Este Rd, El Paso, TX 79938, United States
- Phone:+1 915-613-1170
- Website:goldsgym.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 12040 Tierra Este Rd, El Paso, TX 79938, United States .
The contact number is +1 915-613-1170
This service is listed under Gym .
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Iggy Candelario
1 year ago
Great gym. Clean with plenty of equipment. I travel for work so the employee at the counter Roman was VERY helpful in showing me around the gym so I can get a feel for it. He along with the overall quality of the gym convinced me it was worth paying for a membership. Thanks Roman.
Larry Condra
1 year ago
Gym is average compared to most Gold's gyms I have been a member. Membership at Pasadena Ca, San Diego and Temecula Ca
Adan Martinez
1 year ago
Great experience, great gym, great equipment. Nice and clean every time! Love it
kimberly marcial
1 year ago
I’m very satisfied with this gym, Roman is such an awesome employee, he gives me the best vibes and is so nice, I’m pretty bummed out that I haven’t seen him at the east location anymore.
Adrian Lujan
1 year ago
Good gym. Wish there was more employees doing rounds for people to follow the rules. Gym bags are all over the floor, people using chalk at all times and hogging machines!! Barbells need to be cleaned really bad!!
Albert Aponte
1 year ago
Excelente gym and facility extremely clean and Sebastian front desk staff was really helpful and kind.
Jesus Porras
1 year ago
Sauna has capacity for 5 members but they only allow one at a time and this rule is inconsistently enforced. I’ve had management aggressively threaten my membership because of this. They should limit each member to 10 minutes or allow multiple members.
Alim Ahmand
1 year ago
Good gym however a few machines I never see be used and should be swapped out for machines such as an Airdyne or Assult Air Bike. I would like to see the self propel treadmills like the Curve Treadmill or Assult Runner to help with the knee impact for us big guys. How about Stability Balls also. I’m curious of the reason we don’t have these available now. I have pictures of the machines I am talking about if you like.
gabriel chagoya jr
1 year ago
Came in to the gym looking for a new membership and was amazed by the great customer service given by Sydney! I also saw her going around the gym cleaning areas and being friendly towards other gym members. 100% getting a membership thanks to Sydney!
Christopher Ruiz
1 year ago
Gym is very well kept, no issues with equipment as far as being out of service. Love the cubbies provided for bags. Staff was incredibly helpful since I was using a travel pass.