Planet Fitness

I drove half a day for work to finally find a planet fitness. This place had the most stars, so naturally I aimed towards it. Only to get there and they "can't" look up my account because it's not my home gym. Also he didn't even try but kept trying to rush me out the door because they closed soon. I JUST WANTED A SHOWER! ! I will never come back here. The staff is rude!

Great starting gym. I've heard many opinions on how Planet Fitness isn't a "real" gym to accomplish any goals, however I've found the entire set up and environment to be great and easy to use. All the cardio machines are great and the weight sets they have are good to start with. This location in particular is my favorite as it has everything in one place, although it's rather small. If you live near central, and want to ease into a better, more active lifestyle, this Planet Fitness is the best place to start.

great place to work out it's fairly clean, however I have a suggestion and I have told the staff there. The TVs are on channels that no one likes to watch, there should be more sport channels instead of NEWS channels or FOOD channels. Also there should be more "wipe-off stations" sometimes there seems that all the bottles are taken and paper also runs out quick.

I have been a member at this location for about 2 months and it has been great. Machines are in working order, bathrooms are clean and the customer reps are nice. I usually go Monday through Friday at 8:30 am and there is not too crowded.

The equipment is great and is rarely out of order. The other members are courteous, but the staff needs to get on point.Today, all the paper towels to wipe the machines down were out and none of them knew. I went up to the front desk to inform them only to be cut off with a quick, "One second, Sir." He got on the computer and ignored me. Another member came up and told another employee that the towels were out. 20 minutes later, while I was leaving, I noticed that none of them were replaced.

Thank you Planet Fitness, you've finally added a gym within the central part of El Paso. Staff is very laid back. Optimal time to go is between 4am-6am. However, beware of those that like to leech onto the machines chatting their lives away doing absolutely nothing claiming their area is "occupied". Spa area is great, restrooms and showers are adequate as well.

Love coming to this gym, it's nice to finally have a gym in central. The spa, locker room, and workout space is always kept clean and maintained. However my only wish is that they would enforce their rules a little bit more. Half the time people are just sitting on the machines on their phones, or talking to other patrons. And yeah it's great that you have a social life however when you're on a fixed time, and trying to work out and can't, it gets really annoying.

Nothing special about the place. Staff needs to reinforce cleaning the machines after each use or ask people to wear a sweat band. I've seen too many people sweating profusely all over the step machines and dripping all over the floor. Discusting!!

My experience was very unpleasant due to the club manager Mitze. Very unprofessional and un intrested in hearing what I was looking for in, a gym before committing to a one year membership. Was planning to move from EP Fitness but I'll think I'll stay an renew!!!

Not too bad for the price. Nice to have the extras available (hydromassage, tanning, etc). Good customer service. Only had an issue once: came on a Monday night about 7pm. Every treadmill was taken. Not surprised though. As a former gym Manager I should know better 😶 …