Planet Fitness at 6375 Montana Ave in El Paso, TX, offers a welcoming environment with 24/7 availability, making workouts accessible at any time. Members appreciate the cleanliness of the facility, courteous staff, and a variety of equipment, including massage chairs and tanning rooms. However, issues like crowded spaces and limited free weights persist. Despite these minor drawbacks, the gym remains a popular choice due to its affordability and supportive atmosphere for people of all fitness levels.
The gym's commitment to customer service shines through, although some members have faced challenges with membership cancellations and malfunctioning equipment. Overall, Planet Fitness provides a decent workout environment, especially for those prioritizing convenience and a judgment-free zone. Their wide range of amenities and organized space cater well to the fitness needs of their diverse clientele.
Pros:
- Open 24/7.
- Clean and well-maintained.
- Friendly and helpful staff.
- Affordable membership fees.
- Variety of equipment.
- Judgment-free workout environment.
- Good customer service.
- Additional amenities like massage chairs and tanning rooms.
- Spacious layout with plenty of room to move around.
Cons:
- Can get crowded.
- Limited free weights.
- Issues with membership cancellations.
Location / Contact
- Address: 6375 Montana Ave, El Paso, TX 79925, United States
- Phone:+1 915-778-7867
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 6375 Montana Ave, El Paso, TX 79925, United States .
The contact number is +1 915-778-7867
This service is listed under Gym .
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Mitzi Marquez
1 year ago
Coming here with a friend has actually made exercising enjoyable. The gym is very clean, even the members are very diligent about cleaning the machines. The staff are quite nice and helpful. I would recommend joining this gym.
Arturo Lujan II
1 year ago
My favorite location. I miss the larger locker room and showers though.
Perla Medrano
1 year ago
People hog the 30 minute circuit machines and don't let those of us following the circuit workout. Management doesn't do anything about it
Patricia Duran
1 year ago
I want to give Mr. Luera a huge shout out at the front desk. Great customer service and all my questions were answered. Thank you Mr. Luera. You are awesome!!
DM
1 year ago
The gym is good, but most of the machines are broken or don't work the right way. One employee on this day Saturday was a good worker but the other one was very lazy. I'm sorry but if you don't like your job leave it for someone that can use it. The gym was not too full, and you could finish your work out pretty comfortably. Oh, and cleanliness was ok. There was a roach, so it needs to be fumeagated. Overall, I like the gym. I'm pleased with the price and the location not o far from my home. It's a good place to meet new people and catch up with friends. The gym is the best gym I've been to, so I recommend getting a membership.
Christina Vargas
1 year ago
I haven't been able to go and work out yet but I've been charged not there fault. I'm very grateful that I was finally able to go in and talk to the manager and we took care of my situation. They were very helpful and patient with me and on top of all that they were very understanding of my situation soThank you very much!!!
chris strohm
1 year ago
Very clean, machines are in good shape and friendly staff.
Jessie Soto
1 year ago
Staff is awesome I wish they more free weights like bench press
Enedina Flores
1 year ago
In order to avoid busy times I find it more convenient to go at 5:30a.m. rather than at 7:45a.m. I found out that in El Paso there is a program that offers senior citizens over 65 free gym classes and when I went around 7:45am it was packed. It's not a bad thing, more power to them for shaking their tail feathers, but I try to avoid large crowds and there were so many people. 😅
Parke Pardun
1 year ago
Large location with plenty of equipment and all of it was working!Plenty of semi truck parking nearby.Almost a 5 star review, but it felt a bit crowded in the men's locker room (which in my opinion could use more light), I didn't see a weigh scale to use and the water pressure in the showers was lacking (minor things that I'm sure can be corrected).