Planet Fitness at Pebble Village Shopping Center on Pebble Hills Blvd in El Paso offers a well-rounded gym experience with friendly staff and clean facilities. Members appreciate the wide range of equipment and various amenities, including massage chairs and tanning beds, especially for Black Card members. However, some reviews point out that certain machines frequently break down and the cancellation process can be challenging.
Despite some complaints about weekend staff and equipment issues, many customers find the gym environment welcoming and enjoy their workouts. The gym's cleanliness and helpful staff, particularly commendations for trainers like Erik, highlight its commitment to a comfortable and supportive fitness experience.
Pros:
- Plenty of equipment.
- Friendly and helpful staff.
- Clean facilities.
- Wide range of amenities.
- Less crowded during off-peak hours.
- Affordable membership options.
- Good location.
- Helpful trainers, especially Erik.
- Massage chairs and tanning beds for Black Card members.
- Adequate parking.
Cons:
- Some equipment frequently breaks down.
- Challenging cancellation process.
- Issues with some staff on weekends.
Location / Contact
- Address: 10780 Pebble Hills Blvd, El Paso, TX 79935, United States
- Phone:+1 915-591-7867
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 10780 Pebble Hills Blvd, El Paso, TX 79935, United States .
The contact number is +1 915-591-7867
This service is listed under Gym .
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alondra cano
1 year ago
I go to this gym daily, and I love the environment and staff. I enjoy the fitness training from Erik! He’s not only helpful to me, but to all members as well. Would definitely recommend this gym!
Ernest Corral
1 year ago
I’ve always had a great experience at the varied locations I’ve worked out both in El Paso and around Texas when I travel. The facilities are always well sanitized and clean and there is enough equipment for me to work out in any of the varied areas. The staff have been great and welcoming. I couldn’t ask for a better experience.
Steve Ibarra
1 year ago
Facilities are great. Just disappointed on how I'm not able to cancel unless it's in person. I'm relocating and don't have means of transportation to get there and can't do it over the phone. There's nothing you can email in days of technology where everything is signed electronically. I have to physically write a letter so they can have a signature. Not liking that at all
Thomas Reynolds
2 years ago
Clean and friendly, nicer lockers than Zaragoza location.
Ryan Smouse
2 years ago
Always clean. Friendly staff. Eric is a great trainer!
Luis
2 years ago
Go at 6am before work, not crowded, very clean, organized, friendly staff smiles and greets you.
Gary Samaniego
2 years ago
It has all the basic equipment most people need to get a good workout. No free weights.
Sandra Aguilar
2 years ago
I am waiting for them to open 24 hours that is why I have the black card, otherwise it will open regular ones from before I will cancel my membership
Michael Rodriguez
2 years ago
Early mornings the best but if you aint going to get it in then stay tf away from the a.m!
Marina Laguer
2 years ago
Very clean...Sanitizing stations...Social distancing...If you dont have a mask they will provide one for you