Planet Fitness at 5700 N Mesa St, El Paso, TX, offers an expansive gym experience. The facility is spacious, clean, and equipped with a variety of machines to accommodate different workout needs. Members appreciate the courteous staff and the cleanliness maintained throughout the facility. The gym also offers flexible hours to fit a variety of schedules, though it is not open 24/7.
Many customers commend the fair pricing and excellent value, especially with the Black Card membership, which includes additional perks like massage chairs. However, some issues arise, like frequent overcrowding and challenges with cleanliness in specific areas like showers. The crowd meter on the app is often inaccurate, leading to packed workout spaces at peak times.
Pros:
- Clean and well-maintained facility
- Spacious layout with a variety of machines
- Friendly and helpful staff
- Flexible hours of operation
- Good pricing, great value for money
- Black Card membership offers extra perks
- Many positive customer reviews on staff's professionalism
- Judgment-free workout environment
- Newly renovated with updated machines
- Good Wi-Fi coverage
Cons:
- Overcrowded, especially during peak times
- Inaccurate crowd meter on the app
- Issues with cleanliness in showers and locker rooms
Location / Contact
- Address: 5700 N Mesa St, El Paso, TX 79912, United States
- Phone:+1 915-585-7867
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 5700 N Mesa St, El Paso, TX 79912, United States .
The contact number is +1 915-585-7867
This service is listed under Gym .
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ismael alarcon
4 years ago
Great place to work out. Sometimes a little too busy. It has gotten better. Nice remodel. Noticing less people just hanging out on their phones. Thanks.
Ezequiel Juarez
4 years ago
So out of all planet fitness ive seen been to or reviewed this is my favorite from the freindly staff to the area and freedom you have. By far out of all planets this has been the best love that dark room with machines
Susan Levick
4 years ago
They don't really care for the community. They charge you without warning it is going to go up. And charged a 20 dollar cancellation fee on top of that. They make it super difficult to cancel because you have to go into the the gym to cancel. They like to overcharge that is why they can afford the low start up. If I could give negative stars I would.
Rashaan Pacheco
4 years ago
This gym was recently remodeled, but you really can’t tell. There’s too few machines that are spread too far apart and there’s a fountain in the center that doesn’t work serving no purpose. They also don’t have any 1/2 pound weights on the squat machines so you’ll have to go up or down in weight. Go elsewhere for a great workout!
Christopher Merrill
5 years ago
One of the better PF's I've been to. Only one that actually sounds the "lunk alarm". It's super annoying, distracting, and ironically the exact definition of judgment.
Quin tessence
5 years ago
Restrooms and bathrooms not so clean the shower can't be use I will take pictures next time but it's a shame because the place is cool
Mellow
5 years ago
The new staff that work there are terrible and rude especially the staff that work at the afternoon. You should lower the age of people that can go in to 12. Manager is actually KIND OF NICE. Thats all
im better
5 years ago
The owners of this El Paso franchise and all the locations within El Paso are greedy money hungry and inconsiderate wealthy snobs. Why have they not built one in the Lower East? Smaller cities in smaller markets have a consideration for the community and build them in places where the whole community is able to benefit from such facilities. Smaller markets in Texas are open 24 hours a day on Fridays and on the weekends and you mean to tell me that a big city like El Paso cannot at least have one location remain open 24 hours including weekends. Again smaller cities offer this for their community. Truly disgusting and money hungry! I'm shocked that corporate has not made them open at least one location 24 hours for weekend availability like every other city (and small towns) do.. a vile disgusting owner whoever he or she or they are.
H
5 years ago
Staff was very nice and friendly. Place looks very clean and organized. Members appear to respect the equipment and show good gym etiquette.
Tiny Liquid
5 years ago
Very unkind staff!Dirty gym facilities!Broken down machine!Looker rooms are being worked on, and it’s so inappropriate to have construction guy in the looker rooms.So far one star is what you get rated.