In-Shape Family Fitness

I can't believe I have to go outside to use the porta potty to use the bathroom. I was here in this location months ago and the bathroom were not avaible then and are still under some kind of renovation. I can't imagine how much longer is going to take. This location is dirty and the staff are rude and the machines are old and broken. It's not worth my $$$.

My very first time at any CalFit and I wanted to rock climb so naturally I had to sign a waiver, so I signed at the appropriate areas that had been highlighted and left the areas with parental and relationship blank because I'm an adult and the calfit membership is under my name. So naturally when you fill out a form you sign and initial the appropriate sections like addressing and date of birth. The lady who gave me the form, however gave me a very bad attitude about signing at all highlighted sections even though they had nothing to do with me such as "parent" and "relation" sections, then she goes off and turn to her coworkers speaking out loud about the previous people who had done the same thing on the form. This lady at the front desk was extremely rude and did not care. UNFORTUNATELY I DID NOT GET HER NAME BUT SHE HAD RED HAIR, VERY LIGHT SKIN, AND I BELIEVE WEARS GLASSES. SHE WORKED ON THE FRONT AT ABOUT 5:20 PM ON January 14, 2018. BY FAR I HAVE NEVER FELT SO ANGRY AT THE WAY I WAS TREATED BY ANY GYM EMPLOYEE ANYWHERE. EXTREMELY POOR SERVICE AND POOR ATTITUDE. SHE WAS ALSO RUDE TO MY FRIEND WHO WANTED TO ROCK CLIMB TOO AND HAD TO FILL OUT THE FORM.

I just recently started coming to this location. I have a three in a half year old son who I put in the child care. Because he is not EXACTLY four years old he has to go In the infant room.........I’m an sorry, but it is TORTUROUS to put a almost 4 year old who sees the big play structure in the older kids room and make him walk through the room seeing kids his age/size only to be told no you have to play with kids/toys that are too young for you. A three year old is NOT an infant! Either change your policy or add some toys for the older kids. I will now be finding a new location that will be fun for my son.

This place is ok. I like it better then some other locations I been to. There is a couple downfalls. 1. It is way too busy. You have to wait for machines to be available. I had a lady sit next to me & just stare until I was done with the leg machine. Really Uncomfortable! & 2. There is always a class going on which doesn't allow people to use the space to work out (Not in the class room).

Brought my kids to swim, as soon as my kid went in the pool one of the attendants yelled at him to get out . When I asked the attendant for the reason she told me with an attitude that the kids have to take a 10 minute break every hour. My …

I've been here for a few months now, I came from 24hr fitness. I have few complaints for some reason they are short on barbells, and have few 10lb plates and 25lb as well. The floor is a little crowded too with equipment.Yes it's true there are alot of dumbasses on their phones hogging up equipment. But that's when you ask them to work in. Sometimes you have to adjust your routine to the crowds in there. I go later in the evening when most of the gym bunnies and d-bags are gone. Overall not a horrible place but it needs improvement. I come in hit it hard and work around the idiots. They're at every gym now it's the culture we live in.

Staff is not nice, supervisor (India, female) not response to member’s question nicely and politely. Salesman in Bond road (from Guam) used flirting word and not respect female client. Quality drops a lot. I miss the old nice and caring staff from 2013-2015. Please change and upgrade the service quality of your facility.

Always loved this place. Lots of modern equipments for exercise and workouts. There Zumba and cycling classes is always my personal favorite. This place is always clean and the staff is helpful. I only wished they are a little cheaper for a large family to join.

Straight rip off! I go in to sign up me and my son with annual contract for $69 a month. The next month, I get charged $110 without any notifications. I called and they tell me to leave a message to the person who signed me up so I did. Two weeks later I still haven't got the call from them yet. This is crap!

All the people that are writing bad reviews are the people that would attend planet fitness. A place where they want to be left alone because they are sad about their lives. At this club you gotta put in the work, we are all there with one goal and that is to stay/get in shape. If your looking for some sympathy go somewhere else this isnt the place. Yes there the machines are used alot, but thats part of the experience, using machines out of your comfort zone because the easy machines, or the ones your used t are taken. Also if your really committed go at night, and esp on the weekends when nobody is there. Stop making excuses just because everything isnt handed to you. This gym is special and deserves five stars and i am kissing no ones ass.