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Planet Fitness situated at 1211 S 320th St, Federal Way, WA, offers a range of workout equipment and amenities at affordable prices. The gym stands out for its cleanliness, spacious facility, and friendly staff. Frequent social interactions and positive energy are mentioned by many members, enhancing the overall gym experience. However, some customers have raised concerns about inconsistent operating hours and maintenance issues, which include broken machines and cleanliness lapses in certain areas.

For those seeking a no-frills gym experience with essential workout equipment and services, Planet Fitness could be a suitable option. The friendly staff and reasonable pricing make it appealing, although prospective members might want to consider the reported issues before committing.

Pros:

  • Affordable membership prices
  • Friendly and welcoming staff
  • Clean and spacious facility
  • Well-maintained equipment
  • Judgment-free environment
  • Convenient location
  • Ample workout equipment available
  • Specialized exercise machines
  • Hydro massage chairs and red light therapy
  • Option to bring a workout partner with membership

Cons:

  • Inconsistent operating hours
  • Maintenance issues with machines and facilities
  • Problems with customer service and management

Location / Contact

Rating Stats

4.1

out of 5.0

34 reviews
5.0
10 reviews
4.0
9 reviews
3.0
14 reviews
2.0
48 reviews
1.0

Reviews (115)

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They want your checking account information for direct withdrawal. This is unbelievably shady. The only reason they would want this is so that they can continue to charge you on their terms against your wishes and make it difficult for you to dispute (with credit cards, it is easy). Check Google and you can see many unhappy PF customers facing this exact problem of unauthorized withdrawals.

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I have been trying to cancel my membership for over a year I have gone into the gym multiple times to cancel with no success please do not provide them with your account information because then it will be impossible to cancel. I have filled out the letter in person with no success. I have been paying for a membership that I have yet to use because I cannot cancel it I will be putting a formal complain

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I like this fitness center, especially the young and enthusiastic staff. What's keeping me from giving it a 5-star is the showers. The showers are not very good. There's no tray to put your own stuff, e.g., bottle of conditioner, shampoo, etc. You have to put them on the wet floor which is unsanitary and disgusting! Some shower curtains are torn. Sometimes, there's no soap in the dispenser.

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Dear owner ,I am writing to express my disappointment with the service provided by the front desk staff at my local gym. The staff has been consistently unhelpful and unresponsive during my visits, which has made my experience at the gym horrible

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Dear franchise ownerI believe that the receptionist's behavior is unacceptable and is negatively impacting the overall experience at the gym. I would appreciate it if this issue could be addressed promptly.

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Very nice people, the behavior of the employees at this fitness is amazing. The gyms is nice and equipped well neath and clean.

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So far I'm enjoying this gym. It's clean and the staff seem nice and friendly. I haven't used all their services yet but so far this is one.of the better gyms I've been to.

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It's nice place to get a work out with friendly people that you meet.

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I just switched to this location as my home gym, and so far, I am pretty satisfied. Ive always found the gym to be clean and had cleaning supplies. The gym has never been overly crowded. The machines have all worked great that I've used.The only thing I can really gripe about is the parking lot. The other day I went to exercise and someone who was loitering in their car started yelling at me aggressively for absolutely no reason. This made me uncertain about the safety of my vehicle. I told the person behind the desk, and he was very supportive, even going outside with me to see what vehicle it was. The worker even apologized for their behavior, which was super nice of them. Definitely make sure no valuables are in your vehicle and lock your car.

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2.5 hours working out and it was great! Totally worth self fitness and staying in shape for a low price monthly 💪 …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 115 reviews.

The address is: 1211 S 320th St, Federal Way, WA 98003, United States .

The contact number is +1 206-429-7429

This service is listed under Gym .

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