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Planet Fitness situated at 1211 S 320th St, Federal Way, WA, offers a range of workout equipment and amenities at affordable prices. The gym stands out for its cleanliness, spacious facility, and friendly staff. Frequent social interactions and positive energy are mentioned by many members, enhancing the overall gym experience. However, some customers have raised concerns about inconsistent operating hours and maintenance issues, which include broken machines and cleanliness lapses in certain areas.

For those seeking a no-frills gym experience with essential workout equipment and services, Planet Fitness could be a suitable option. The friendly staff and reasonable pricing make it appealing, although prospective members might want to consider the reported issues before committing.

Pros:

  • Affordable membership prices
  • Friendly and welcoming staff
  • Clean and spacious facility
  • Well-maintained equipment
  • Judgment-free environment
  • Convenient location
  • Ample workout equipment available
  • Specialized exercise machines
  • Hydro massage chairs and red light therapy
  • Option to bring a workout partner with membership

Cons:

  • Inconsistent operating hours
  • Maintenance issues with machines and facilities
  • Problems with customer service and management

Location / Contact

Rating Stats

4.1

out of 5.0

34 reviews
5.0
10 reviews
4.0
9 reviews
3.0
14 reviews
2.0
48 reviews
1.0

Reviews (115)

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The gym was equipped like all other gyms the staff were respectful however the showers were underwhelming. They could be cleaner and the hot water more dependable. Each time someone would flush a toilet you get a tap cold jet. Wait a minute and it is too hot without you touching the tap. And the coutrains..and so on. It's more like a bad joke. Otherwise a decent gym

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Planet Fitness has a wide variety of workout equipment. The facility is always quite clean. Staff is friendly and helpful. It really is the “Judgement Free Zone”.

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If you need special shoes because of a medical condition the staff will not let you join. They will promise that you can talk to the manager and work something out but the manager never takes your calls and never returns your calls. They will promise help and none comes.

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I am vaccinated and so is my brother but we can’t exercise unless my brother brings his vaccination card each and every time. I’m standing here wasting my time calling the vaccination call center to get proof of vaccination. It’s been 40 minutes and I’m still waiting to talk to a person to get proof of vaccination the state. There are other individuals still waiting as well.Edit: my brother has shown his vaccination card previously and the front desk notified me that he doesnt need to show it again. do not try to change the narrative. the fact you wont own up to your mistakes goes to show that you care so little about your customers and more about your revenue.

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After this new remodelation all I can say is is awesome, the bathrooms are clean, the machines are in good conditions and the stuff are way nicer than the once’s that use to be back in 2018, the only down side is we need more free bench for chest work out and there is still room for more work out equipment.

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-Review is based on my experience with this particular gym location on Sun. Dec 5, 2021Drove hundreds of miles from CA and figured I'd stop for a work out and shower. This place had a rude person at the front desk. CA doesn't have mask mandates in most counties if youre vaccinated, so I just walked in. Was given an attitude by a disgruntled worker for not having a mask, and was told they don't provide them either. Then as I check in after I get my mask, im told I need my vac card. Why didn't they tell me all this beforehand and with some respect as im in a NO JUDGEMENT ZONE. Someone needs to take some interpersonal communication courses. Vac card was in the car but screw this place.

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Nice place, WIFI stinks alil. It don't always connect, it definitely doesn't reach the locker rooms & Y'all only have 2 toilets in there availed for all those members... ?

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Tanning 24/7 (limited to once every 24 hours), showers, excellent staff, training available, massage chairs, top of the line (and clean!) equipment... what's not to love!? For $27 a month! Rock on!

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This is where i have " me time" I am able to get in my own zone at a place where there is no judgment. It is clean and machines are always available. Staff is courteous and always seem to be in a good mood. Now that they require people to show vaccination for covid-19 i have been showing up more as i feel more safe from being exposed to anything.

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This is a very good gym. It's inexpensive and no frills but it really gets the job done. I knocked two stars off because they got rid of the showers that didn't make it hard to not have wander around naked. Maybe that seems trivial but I loved not worrying about people seeing me. I only trust it being "judgement free" when I'm wearing clothes.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 115 reviews.

The address is: 1211 S 320th St, Federal Way, WA 98003, United States .

The contact number is +1 206-429-7429

This service is listed under Gym .

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