24 Hour Fitness located in The Promenade, Garden Grove, CA, offers a mix of facilities but has seen declining reviews post-pandemic. Open from early morning to late evening, this gym provides ample machines, weights, and areas for various exercises. The staff is noted to be friendly and helpful, yet, the cleanliness and equipment maintenance have been frequently criticized by members. Despite the availability of a pool, sauna, and basketball courts, many users feel the hygiene standards need improvement along with an urgent update and repair of old equipment.

Overall, it offers necessary amenities for serious gym-goers, but the environment might be off-putting for those who prioritize cleanliness and modern facilities.

Pros:

  • Friendly and helpful staff
  • Ample machines and free weights
  • Pool, sauna, and basketball court available
  • Good variety of equipment
  • Personal trainers available
  • Spacious gym areas
  • Convenient parking
  • Friendly atmosphere
  • Welcoming community
  • Decent airflow

Cons:

  • Inconsistent cleanliness
  • Old and poorly maintained equipment
  • Poor ventilation and hygiene in restrooms

Location / Contact

Rating Stats

3.2

out of 5.0

38 reviews
5.0
20 reviews
4.0
15 reviews
3.0
16 reviews
2.0
31 reviews
1.0

Reviews (120)

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I love it here

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should change the name ... not open 24hours any more.

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How do you call yourself 24 hour fitness and close at 9pm smh, just go to chuze which are open until midnight!

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Old, unfriendly staff. Chuze fitness is way better across the street and half the price

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Super dirty gymAll the time and need 24 hours back as before Covid 19

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I wish they can clean the sauna room every day...not once a month!

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Liked everything, except the showers, which have semi-transparent divider sections between each showers.

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The guy by last name Nelson, horrible person. Disgusting attitude. He shouldn’t work customers service is he hates people.

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For the Early morning they don't have no one to open on time they open late alot of ppl waiting outside... Happens on the regular bits straight trash and an unconvince

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Sauna, Pool and bathroom: A prison cell is cleaner than this location. Jacuzzi stinks like unions, tile is stained by regulars that made it a personal bathroom.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.2-star.

This business has 120 reviews.

The address is: 9561 Chapman Ave, Garden Grove, CA 92841 .

The contact number is (714) 537-3000

This service is listed under Gym .

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