Planet Fitness

Great gym and the staff are helpful.And for my protein smoothies I always stop by I Love Juice Bar Garland to get refueled. Check them out, they are 5 mins away.

Was hoping the remodel was going to make this better! Now you have way too many cardio machines and not enough weights! Let’s not to mention you have no lay down Tanning beds you have all stand up! ! And it’s still dark!

This PF is currently under construction. Management needs to remove their head from their 4th point of contact and update the website to CLOSED!!!! This way you don't have the customer wasting their time traveling to this location!!!

I came very aggressive ready to get combative, irritated but Abby and her crew was very professional and calmed me down. She was so professional and listened to my needs. Will be coming looking forward to being here!

Just not one of the best planet fitnesses I’ve been to. The one in white rock is the only one that alright. Older equipment even after remodeling. Hip abductor already breaking down on me and honestly it hurt my hip and like wow it just got “remodeled” a few couple weeks ago.

I decided on the Black Card Membership in anticipation of the Rowlett store opening near my home. I decided to go to the Garland store to take advantage of the "work out at any of the 2300 locations" option. Naturally i checked on the app to be sure they are open on Black Friday, it clearly show open and staffed 24/7 so i drive over only to find THEY ARE NOT OPEN. I looked for a corporate number to call and indeed asked ONCE I GOT TO THE PLANO LOCATION!! There's not a number to call. That my fellow fitness members and potential members is a clear, designed alienation of the customer and corporate customer service. You can get mad all you want and there's no one to make it right because there's no one to do it. The staff at the next gym are just sorry that you've wasted time and resources to go to a closed club and that it happens all the time. This is amazing for a fitness company that has sooo many people that they can't manage their app to LET PEOPLE KNOW the club they may be going to is closed. This is not professional nor is it respectful of people's time. Shame on you Planet Fitness. I expect more from you, i do not want this to happen any more.***please note there is no response to this review***

They closed the gym without notification. Trying to call them to cancel membership and no one pick up the phone. Left the voice message but never hear back from them.

Not overcrowded in the least. And perfect if your just starting to work like everyone is out of shape. Do you and enjoy. Very clean and easy equipment to use also decent space between machines.

I would highly recommend NOT using Planet Fitness, especially the Garland location at Belt Line and Duck Creek. As gyms go, they're OK. But as a corporation, they are rude and totally unaccomodating. I canceled my account 3 months ago in Dallas, or thought I had. I gave written notice that I wanted to cancel my membership. No one at the Skillman location bothered to tell me that I had to go to my "home gym" in Garland and cancel there. My membership was on auto pay and I just didn't pay attention to the fact that they were still charging me monthly. When my debit card was compromised last month it was canceled and I was issued a new one. I didn't think I needed to update PF since I had believed my account to be canceled. This morning, though, I got a notice that the monthly due was unpaid, so I called to find out why I was still being charged and how to cancel. I was told that I had to go into my home gym in person to cancel my membership, but that I had to pay the $42.00 annual maintenance fee before I could cancel. Nevermind that I haven't even used their gyms in 3 months since I bought a total home gym. I wasn't asking for my past 3 months dues refunded (although they should be since I provided written notice of cancelation back in July). I wasn't even making a fuss about having to go in person to cancel (thankfully I haven't moved out of the area or this could be a major inconvenience). I simply asked that the $42 maintenance fee for the upcoming year (that I won't be using) be voided. But no, they wouldn't even consider it. And the lady I talked to was incredibly rude and dismissive. Nevermind that I've been a loyal member for 5 years. If a company can't be a little more accommodating, they won't be getting any more of my business, or my referrals

Ashley has answered all my questions and knows her fitness info.!!She is so friendly and knowledgeable!!