Planet Fitness in Gastonia, NC, is a modern, spacious gym known for its exceptional cleanliness and friendly staff. It offers a variety of up-to-date equipment and maintains a welcoming, judgment-free environment. Members appreciate the professional, courteous staff who ensure the facility is well-kept and provide a supportive atmosphere for both beginners and seasoned gym-goers. The gym includes amenities like hydro massage beds and tanning beds, adding extra value to your membership.
Despite its many benefits, some members have noted issues with customer service and billing errors. However, overall, Planet Fitness remains a highly-recommended choice for maintaining your fitness journey.
Pros:
- Friendly and helpful staff
- Exceptionally clean facility
- Well-maintained and updated equipment
- Variety of machines with minimal waiting time
- Affordable membership
- Judgment-free environment
- Convenient location
- Amenities like hydro massage beds and tanning beds
- Not overly crowded
- Professional and courteous customer service
Cons:
- Not open 24 hours
- Some reported billing issues
- Occasional poor customer service experiences
Location / Contact
- Address: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States
- Phone:+1 704-869-2001
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 111 reviews.
The address is: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States .
The contact number is +1 704-869-2001
This service is listed under Gym .
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Grace P
3 years ago
So nice to have a nice gym close to where I live. Staff is nice, too. Looking forward to shedding the COVID weight I put on the last few months and getting healthier!
Jonathan Walker
3 years ago
I love this planet fitness. Good staff and fun environment!
Kristina Mummau
3 years ago
I love how the staff greets me and my son when we come in to workout. I feel comfortable working out and the facility and equipment are very clean. I watched an interaction while working out between a member and an employee, that was awesome. A lady was unsure of how to use machine and the staff member was doing her walk by checks of the facility and noticed the lady. She kindly approached her and explained how to work the machine. It made me smile.
dennis bradley
3 years ago
Nice, clean facility. Plenty of equipment and weights for crowd size.
Reggie Hicks
3 years ago
The staff at this Planet Fitness is always professional and courteous. The equipment is always clean and well kept. I highly recommend this location to anyone who wants to keep fit during these crazy times that we are in.
kris morgan
3 years ago
Was great love the new location felt good to be back in the gym
Amber Laine Stroud
3 years ago
Nice staff. Actually cleaned and sanitized machines and equipment. Everyone followed mask policy.
Ariel Tate
3 years ago
Great clean gym for working out! Always have a great experience and very qualified and communicative staff.
Penny Boyd
3 years ago
Ease of working out. Not ever overly crowded. Staff is very friendly.
Misha Houston
3 years ago
Great gym with nice/new equipment. Employees are friendly and welcoming. They abide by COVID-19 precautions and are constantly cleaning machines. Definitely will return to this location!