Planet Fitness located at 214 B Southland Mall, Hayward, CA, offers a clean, spacious, and well-organized environment for gym-goers of all levels. The staff is friendly and active, ensuring members receive a warm welcome. Despite being in a basement with no natural lighting, the gym is spacious with a wide variety of equipment. However, issues like poor air circulation, some outdated equipment, and challenges in membership cancellation have been noted.
While mostly great for beginners, with an excellent cost-to-service ratio, peak hours can see significant crowding. Accessibility features such as an elevator and specific amenities for Black Card members add to its appeal, but prospective members should be aware of variable operating hours and occasional customer service issues.
Pros:
- Clean and spacious environment
- Friendly and active staff
- Wide variety of equipment
- Affordable membership plans
- Handicap accessible with elevators
- Great for beginners
- Ample parking space
- Excellent massage chairs and beds
- Good atmosphere and music
- Open 24 hours on weekdays
Cons:
- Crowded during peak hours
- Issues with air circulation and humidity
- Challenging membership cancellation process
Location / Contact
- Address: 214 B Southland Mall, Hayward, CA 94545, United States
- Phone:+1 510-264-1800
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 214 B Southland Mall, Hayward, CA 94545, United States .
The contact number is +1 510-264-1800
This service is listed under Gym .
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Teddy4Life
1 year ago
Staff always greets me and polite. Thank you for providing us this gym.
Dustin Podborny
1 year ago
Legit gym at $23 / month, massage chairs, not busy, friendly staff, place is fantastic!
Loretta Brandon
1 year ago
It was an experience. I'm still going there. It's a good place to start off in losing weight and getting healthy.
Ashish Gawarikar
1 year ago
Good gym for the price. It used to be 24x7 now it is 24x5 and 12 hours on weekends
M. Kimball
1 year ago
Very clean. Smaller gym. Not a lot of classes or equipment, but great for quick workout.
Britt Dail
1 year ago
Just did my ever first visit and it was great!Jordan is so sweet and helpful 😊😊 he run the front desk like a pro. …
Atul Shukla
1 year ago
I would say it deserves a 5 Star rating for the price and service it offers. You might find it a bit crowded at few times but there is always some other machine available for you... Worth it
Victoria Strohecker
1 year ago
The 30 min circuit is the best and most underrated work out ! As long as people obey the rules and start at the beginning it’s the perfect 30 min boot camp 🙌🏽🏅 …
Pamela Hancock
1 year ago
This gym does not offer dance classes for people who hate machines... I hope that there's enough excersize equipment for the January rush... I would probably join if they offered Zumba or a yoga class let me know if I'm wrong or if another location is offering that...
Esperanza Rodriguez
1 year ago
I enjoyed my experience at Planet Fitness was great. There is definitely a judgement free environment, as well as lots of different types of equipment to use and enjoy.