Planet Fitness

No not happy on my first visit itself. When I registered, I was asked to select a size of my free T-Shirt which I was supposed to get on my first visit. I had selected small size. However, on my first visit I was given a XL T-shirt :( When I asked for a small size, I was told that we carry only XL size t-shirts. I had to return it to them as it was of no use to me. What's the use of providing an out-of-size "FREE" T-Shirt which cannot be used :(:(

Buyer beware. I couldn't be more disappointed with the staff and manager. When I went in to cancel my account, I was specifically told by the employee doing the cancellation that I would not be charged the following month. Then a week later I not only find out that I got charged for the next month, I was also told that I had not actually cancelled my account even though I followed the proper steps to cancel and the employee wrote my name on the cancellation list.Unfortunately the manager doesn't understand that when their employees lie or mislead their customers, they need to take responsibility and not escalate and agitate the situation by doubling down on their lies. They have Unbelievable need for process improvement and customer service training.

I drive from exit 17 off 400 all way just to use this facility, the staff is kind courteous and there to answer any questions you have. Plenty of equipment and don't have to worry about people trying to compete with how much you lift or don't lift. Excellent facility way to go Planet Fitness, Milton

Planet Fitness was a wonderful gym experience ... except for the fact that they don't tell you about a $58 buyout fee should you wish to cancel from their "no-contract" membership. Pretty shady way to handle your customers Planet Fitness.I left due to my company opening a gym that was cheaper, and by no means will I be there forever. When I leave though, I will definitely not be coming back to Planet Fitness. You've lost a customer for life and I will definitely be spreading the word.

$39 annual membership fee? I joined the gym because the ads said $10 a month. When I signed up I had to pay a $29 sign up fee... Ok.. I was like fine. I get it. $10 is cheap so they want to make sure people are serious about the long term commitment. I was not aware of a $39 surprise fee! I called the gym and the staff was very nice. I mentioned a fee and they knew right away about what I was taking about. Because they know everyone else was upset and surprised by this fee. I'm considering quitting my membership and never going here again.. But guess what?? There's a fee to do that too. That is just crooked and dishonest. What happened to businesses that do what they say and avoid deception. "Oh well In our contract you agreed.." Don't give me that. You know you are being deceptive. That's why you don't advertise the fees along side the $10 a month membership!! Let me guess *fees may apply* in 2 pt font. Unacceptable

Better than most planet fitness due to new equipment and the pf360 room. Always clean, never too packed.

If i could give no stars, I would.I was happy with this gym until today... (black card member for about 9 mos). The front desk manager, Kimberley, came over to me, my husband and cousin and called us out by FULL NAMES and accused us of "outside training" because my cousin helped correct my husband on improperly using a machine. (note: my husband does not workout as much as my cousin and I, so he's not the most fluid person on gym equipment). She then tried to argue with us, and we told her we need to take this aside and discuss privately (not right there in the middle of the gym). We asked her what was the problem, and apparently my cousin correcting my husband was a big problem...So at this gym, if you are improperly using a machine, well, good luck to you, because if anyone tries to help correct someone on that, it constitutes "outside training" and well... they can't have that in their "judgement free zone" lolol that is such a crock, because all they do is judge you. if you know something about how to work out, save it, you'll get judged as an "outside trainer." if you even look remotely muscular, hide it, you probably won't get a membership here because you don't fit their profile. I can't say the same for their other locations, since we have been able to workout with no issues, but this one i can tell you definitely judges.Needless to say, we cancelled on the spot today - no one needs to be talked to that way - or judged. #OurPlanet

Just moved from Fl, and needed a new gym to visit until I find a permanent residence. I visited this gym twice. The staff are nice and the facility is as well. It's a little different from my home gym in Eustis, Fl; but it's really nice. I like the fact that it's in a really good location as well. I will be using the MiltonPlanet Fitness until I find a home gym.

i love my gym. the staff is awesome. everyone is always friendly.Black Card is a must...tanning beds and HYDRO MASSAGE! (this is a must after every work out)Milton-Planet Fitness is a plus!

This is the cleanest gym I have EVER been in!! Huge selling point for me! The staff is awesome and there is a wide variety of fitness equipment to choose from. I love the different rooms targeted for different types of workout options. And to top it off, the membership price is affordable for anyone. I love this gym!!