Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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People Also Viewed
Serina Rowan
11 months ago
**What is allowed to happen isn't okay! This relates to the company!Although I don't like some of the management at this location. It is by far my favorite layout. Every gym should have the cardio facing the weight floor. It motivates. Unless there is some spectacular view out the windows.
rebecca maffei
11 months ago
I had such a great experience at this Genesis!! Tyler was super helpful and so kind. The equipment was great and there is tons to do. Very clean and very sanitary. I would absolutely recommend!!
Andrew Irizarry
11 months ago
Gym was super clean & staff was super friendly! Tyler took care of us and took his time to explain everything to us, 10/10 experience, wish i could add more stars
Joseph High
11 months ago
Great first experience at this location! Plenty of free weight equipment and clean gym!
Dre'Sun El-Bey
11 months ago
Awesome location. Tyler really helped me being from out of state. If you are traveling this is your guy!!!
Jonathan Gilkey
1 year ago
This location was clean, spacious and organized. Great gym
Jose Maria Sosa Torres
1 year ago
Nice and clean space, enough machines to not bother other people and a five-star staff.
Elijah Johnson
1 year ago
Front desk was helpful and kind. Would Definitely Recommend this location.
Taylor DiNota
1 year ago
Good gym! Nice and big, and clean. Great turf area.Just wish they had the AC on a little higher, pretty warm inside.
Tiarra Christian
1 year ago
It pains me to have to say this but I am very disappointed that the kid’s club teachers are being treated unfairly and being discriminated against because they’re black! There are a handful of specific employees that are being talked about and discriminated against while at the facility and it truly breaks my heart because me and my kids love the kid’s club teachers. They have done a wonderful job with looking after and taking care of my children while my children were in their care! I really wish that Tramel would come back because when Tramel was GM and around there were no issues at all whatsoever!