Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Santiago Rojas
1 year ago
Great club, nice clean and friendly staff. Tyler gave me a great tour and made us feel like this was our home gym already!
Leslie Mamahua
1 year ago
The the is very nice and very clean! Tyler was a big help during my stay in Kansas. Highly recommend!
Cinthia Mamahua
1 year ago
This gym has everything, it’s big and clean! Tyler was super nice and helpful. Highly recommend!
Shelley DeGon
1 year ago
Beautiful gym, great equipment and classes, and helpful staff. Tyler Gormley was informative and awesome Liz
Rachel Morrow
1 year ago
This gym facility is top notch. I go there every day and the community there is awesome! All the bartenders are super friendly, and Anthony does a great job making shakes 🔥 …
Dakota Hess
1 year ago
Love this gym! Helpful staff and great facility.
Diane Zamora
1 year ago
Greeted as soon as we walked in! Tyler G was extremely helpful at answering all the questions I had!! Def recommend!!
Atomic Silver
1 year ago
Genesis is a great place to work out and I come here all the time and it is a good place for me to come every day
Chase Donohoe
1 year ago
Tyler and co. are great! Tremendous facilities, friendly people, etc. 10/10 experience.
Charles Crane
1 year ago
Great gym, great employees. Lobby is legit and huge options form achiness and free weights. Club manager was great. 10/10.