Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Ben S
2 years ago
From the second you walk in to the amazing amenities, this place is 5 star quality all over! Shout out to Ryan and Tyler for being amazing and over the top!
Charles Crane
2 years ago
Great gym, great employees. Lobby is legit and huge options form achiness and free weights. Club manager was great. 10/10.
Taylor K
2 years ago
Super nice staff and lots of equipment. Visiting from out of town and happy to have a solid place to workout while I’m here!
Greg Gomberg
2 years ago
Came to Genesis Health Club without ever attending before. The equipment is nice, and everything is updated. Highly recommended to try for new members!
Trevor Jones
2 years ago
Super clean gym! Very friendly staff! Tyler G. helped me during my visit today and really appreciated him showing me around I signed up on the spot!
Rheijan
2 years ago
Great gym and ask for Tyler when you’re there, 10/10 customer service.
Steven Thomas
2 years ago
I am enjoy this location because the staff is very nice they care about you The trainer is very good at their job
liza coach
2 years ago
Love this club, always clean, staff are friendly and helpful! Ryan the manager was extremely helpful in getting us set up to work out here as well! If you are choosing a genesis chose this one!!
Jaylon Campbell
2 years ago
Nice clean facility. Tyler was super helpful in walking me through my membership! Definitely one of the better Genesis clubs in the area
Dylan Nguyen
2 years ago
Gym is really nice! The equipment is super clean and new and the trainers and employees are very helpful!