Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Taylor K
1 year ago
Super nice staff and lots of equipment. Visiting from out of town and happy to have a solid place to workout while I’m here!
Greg Gomberg
1 year ago
Came to Genesis Health Club without ever attending before. The equipment is nice, and everything is updated. Highly recommended to try for new members!
Rick Lorence
1 year ago
Great health club. Lots of equipment for my high school son to develop his baseball strength.and conditioning. Working for the next level of baseball.
Ben S
1 year ago
From the second you walk in to the amazing amenities, this place is 5 star quality all over! Shout out to Ryan and Tyler for being amazing and over the top!
Trevor Jones
1 year ago
Super clean gym! Very friendly staff! Tyler G. helped me during my visit today and really appreciated him showing me around I signed up on the spot!
Steven Thomas
1 year ago
I am enjoy this location because the staff is very nice they care about you The trainer is very good at their job
Rheijan
1 year ago
Great gym and ask for Tyler when you’re there, 10/10 customer service.
Chico Blue3
1 year ago
Best Gym I’ve been too!!!Ever since switching to this gym I’ve never felt better than ever, the facility is always clean the staff is amazing and all the machine’s in the world, if you are thinking of getting a membership hit up my boy Tyler the assistant manager ❗️
Capital City Goofball
1 year ago
A truly awful gym. The equipment isn’t bad but the clientele is horrendous. No rules are enforced so if you don’t mind waiting behind people recording their workouts for TIK TOK while taking up four pieces of equipment then this gym is for you. At night it’s worse. Three year old kids running around the workout floor while the one person at the front desk plays on his phone.
Brandon Parsons
1 year ago
Over priced for the quality of the gym. Limited hours and equipment. Locker room was always a mess (if you need a towel just grab one off the ground!) and a day pass is almost as much as other gym memberships at 25 dollars. The only reason I gave 2 stars is because Tyler is a homie