Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Caroline Horn
2 years ago
I love the group classes, the instructors Sarah and Anna are very motivating and make the workout fun! I also like the tennis program. I signed up for the beginner’s program and am learning those essential skills to be able to enjoy playing. My son is also enrolled in the tennis kid program and loves it! I also had an opportunity to try personal training and it was amazing! Chris from Personal Training matched me with one of their trainers Dave. He was so knowledgeable and guided me through a workout like I never had before!
Martina Messmer
2 years ago
For those of you who don't have a gym membership or or tired of boring, old Planet Fitness, come down and check out the new and improved Genesis Health Club in Merriam off of Frontage Rd. You'll love the new amenities. It has everything you need for a complete bodybuilding experience. They're very clean and it doesn't get too crowded like other gyms. You'll love it & it's sooooo worth it.
Nancy Stiles
3 years ago
LOVE this place! The recent renovations are amazing- very aesthetically pleasing, great new equipment, the new locker rooms are fantastic, plenty of space for all types of exercise. It’s clean, the staff is very friendly, welcoming and very helpful, and it’s well air conditioned during the summer unlike a lot of gyms this time of year!
S L
7 years ago
The Regional Manager Trevor Clay swears the men's steam room is cleaned every day. But the photos clearly shows some Black growth on the walls and if you wipe the wall with a paper towel it is evident that the room hasn't been cleaned for weeks. Cleanliness is not a priority of this place.