Genesis Health Clubs - KC Racquet Club offers a comprehensive fitness experience in Merriam, KS. The facility is equipped with a wide range of weights and machines, catering to all types of training. Many members appreciate the friendly and professional staff, including Tyler and Ryan, who consistently provide excellent customer service. The gym is noted for its cleanliness, and the available classes enhance the membership offering. Additional amenities such as smoothies from the bar and a welcoming community make this gym a standout.
However, some members have experienced issues with service quality and management, particularly regarding billing and customer support. Security may also be a concern, with reports of car break-ins in the parking lot. Despite these drawbacks, the majority of reviews highlight the positive environment and facilities.
Pros:
- Wide range of equipment
- Friendly and knowledgeable staff
- Clean and well-maintained facility
- Variety of classes included with membership
- Great community atmosphere
- Excellent smoothies and bar service
- Convenient location
- Professional and helpful trainers
- Frequent positive interactions with Tyler and Ryan
Cons:
- Service quality issues with specific front desk staff
- Security concerns in the parking lot
- Problems with billing and contract management
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Samuel
3 years ago
I read every one star review in the last year. Literally none of those reviews even accurately reflect what is actually going on in the gym and at this facility.It is not a five-star personalized service where everything needs to be done according to how you would like a gym to be ran.It is a gym with hundreds of thousands of dollars worth of weightlifting equipment. Classes. Tennis courts. I would rather spend more money here than a cheaper gym like planet fitness that is always crowded.If a part of the gym or bathrooms are dirty. Yes it is the facilities responsibility to keep it clean but it is also the members duty to keep the gym accountable when things are obviously not brought to their attention.This is a great gym. With great equipment. And a nice boozy bar for you to get your drink on after a hard workout or just for a happy hour if you're feeling in for a drink.This gym gets the job done for fitness and general well-being when trying to train your body.Do not listen to the one star review that have been made before April 29th, 2022.This gym is literally 6 minutes from my house and is a great place for me to workout after work.
Martina Messmer
3 years ago
For those of you who don't have a gym membership or or tired of boring, old Planet Fitness, come down and check out the new and improved Genesis Health Club in Merriam off of Frontage Rd. You'll love the new amenities. It has everything you need for a complete bodybuilding experience. They're very clean and it doesn't get too crowded like other gyms. You'll love it & it's sooooo worth it.
Nancy Stiles
4 years ago
LOVE this place! The recent renovations are amazing- very aesthetically pleasing, great new equipment, the new locker rooms are fantastic, plenty of space for all types of exercise. It’s clean, the staff is very friendly, welcoming and very helpful, and it’s well air conditioned during the summer unlike a lot of gyms this time of year!
S L
8 years ago
The Regional Manager Trevor Clay swears the men's steam room is cleaned every day. But the photos clearly shows some Black growth on the walls and if you wipe the wall with a paper towel it is evident that the room hasn't been cleaned for weeks. Cleanliness is not a priority of this place.