Planet Fitness

My mom and I love it here😁. The staff is supper friendly and very nice. Love that it's so affordable to go to the gym. 😁 …

PF's claims about caring about Covid-19 safety are a complete joke. There's absolutely no mask enforcement whatsoever at the Lawrence, Kansas location. The unenforced rule is that you don't have to wear your mask when at your station, e.g., at individual weight machine, but otherwise while you're moving around the facility you're supposed to mask up. I just left the Lawrence location and there are several people in there with no masks on walking around (and no visible masks on their person at all). I suspect the problem in part is they only hire college age individuals who don't appear to do anything except stand around at the front desk and chat amongst themselves - never do you see staff members walking through the workout areas to check on things.

Hint to management: when you all screw up a membership cancellation, odds are low that a tshirt or tote bag is going to make things better. We aren’t likely to be giving Planet Fitness free advertising for a long time

they reactivated my subscription without my knowledge, stole several months worth of payments from me, then when i called to cancel after i realized they were literally stealing from me. they didn't apologize, or offer me a refund, and they said the only way i could cancel was by sending them a cancelation notice via mail.

The staff was friendly and helpful, made me feel like family even though I was just a visitor. I know that's their job, but they did a really good job at it. Not crowded at all and had the equipment I needed too.

Have belonged to Planet Fitness all over the country until now. I cancelled my gym membership at this location due to the unprofessional treatment I had regarding masks. Please figure out your protocols, train people and then share with your members. When I attempted to address this with an employee who chased me into the locker room - she took zero ownership, said she didn’t make the policies - I had simply suggested they communicate better - she just pointed to a sign and took no accountability for her behavior either. This was the second incident at this gym where unprofessionalism was demonstrated. Further she didn’t care that I cancelled my membership after being a member for years. Very sad Planet Fitness that employees such as this one are allowed to work there and you can’t go the extra mile in explaining your policies so people know what to expect.

I have tried several gyms in Lawrence after moving here and planet fitness is the way to go. I have used the planet fitness BC when I travel and this location is definitely top notch in cleanliness and staff. I will not gym hop again. I am sold with planet fitness!

The staff have always been kind and curtious. I more than not get a greeting and farewell. Then they let me do my thing. I sometimes forget my mask but have several in the car so I get it. Lots of tvs, lots of equipment to mix up my routine. We get a better control on this pandemic so it can go back to 24 hrs. Great location

Been a planet member for over a year, part of the benefit is the 24/7 access… this location is still closing at 10? Are you kidding me? No wonder there was only 5 people there. How much money are you saving… 1000 a month maybe? Come on it’s not 2020, wake up and return to normal hours like the rest of the world.

Plenty of machines and equipment is the only reason this place got a 2 star rating. Staff is always sitting around at the front and never cleaning any time i come in, and all machines i’ve used so far have some sort of dirt, dust build up especially in the phone holders (see photos for reference). i’ve seen that management isn’t that good here from recent reviews and it shows. I’ll be going to crunch once my subscription here is up