Fitness Connection

Came in today only to be told the kid's club wasn't available, this has happened several times since I joined a couple months ago. The kids club was the main reason I joined this gym.During my cancellation, Caleb, helped me through the process. While cancelling, I was told by a lady who's always very nice, that they were short handed.This location mismanages their employees and there seems to be a lack of training, guidance and support of the staff.Not a place for me or any body who wants to use the kids club consistently during the hours they advertise.The staff however has been consistently very nice, upper management needs to step up.The facility itself is good with lots to offer and I do like that it's clean.

Same machine has been broken for 2+ weeks, but In general, machines are broken really often. No wonder people are switching to club 4

Leak from shower area to bathroom area has been ignored for years. Bathroom not maintained or cleaned very well. Lots of machines with loose or missing parts.

The hours are limited with the gym and now the kids club. I decided to switch gyms and now they are giving me the run around for cancelling. I've called the 800 number only to be left on hold for 30 minutes at a time and then when I am number 1 it conveniently hangs up. I called the gym itself and they said nothing they will do unless I come in person. They make it very difficult to cancel and I do not recommend this club when there are so many better options in the area.

Great staff. Lots of machines. Good price!

I'm unhappy that I hastily signed a contract for a year. I'd love to cancel. The machines don't look taken care of. Either the pads are coming off, the wires are about to snap or the dumbbells are falling apart. The weights are ALWAYS everywhere. I get that the users are supposed to put them back but they don't and so then neither do the workers just standing at the front. I always have to take the weights I need from idle machines or from the floor. They have a sauna but I've never been in it so I can't add anything to that. They have TONS of cardio machines. There is a separate women's room with machines and dumbbells and even a cardio room which is cool. Just wish it didn't smell in there. There's plenty of parking. The sanitation stations are always stocked so thats a plus. The hours kind of suck. Always close at 10 mon-thur, at 7pm Fri/sat and closed on Sundays. And their basic plan won't even let you go to another location. Not impressed.

One of the worse gyms to come to my neighborhood. Membership is cheap but their guest visitation policy is unnecessarily strict. It is clear that they prioritize company model rather than people. I was part of the world gym that was there before fitness connection came, and it was much better run.

Opening late yet again... This is ridiculous, we all have jobs and our time at the gym is limited. I just don't understand why this continues to happen! Different days different people opening, it doesn't matter it's like no one is held accountable. Not just this location the one in Denton does the same thing.. ADDRESS THIS ISSUE!! AND WHAT HAPPEN TO OPEN 24 HOURS? COVID HAS BEEN DONE AND OVER, ITS TIME TO GET BACK TO NORMAL.

Wish this location was open on Sundays like all the other fitness connections. Not sure why it’s closed when everyone is off and wants to get into the gym.

The fitness equipment is facing the front desk area which in my opinion is a distraction from working out on the treadmill. It would be better if it was facing towards a different direction so it would be less distracting so I could work out better....