Planet Fitness in Hialeah Gardens offers a welcoming atmosphere with affordable membership plans and comprehensive customer service. Members highlight the gym's cleanliness, friendly staff, particularly Hooly and Kamal, and a well-maintained facility. However, there are concerns about overcrowding and staff professionalism, as well as a need for better equipment management.
Despite some negative experiences, particularly with management behavior and equipment availability, many members appreciate the supportive community and the no-judgment policy. This location is ideal if you prioritize a clean environment and helpful staff, but be prepared for potential crowds and occasional service issues.
Pros:
- Affordable membership plans
- Clean gym environment
- Friendly and helpful staff
- Well-maintained facilities
- Open 24 hours on most days
- No judgment atmosphere
- Good customer service from specific staff
- Convenient and ample parking
- Positive community vibe
- Available fitness classes and equipment
Cons:
- Overcrowded during peak hours
- Issues with staff professionalism
- Poor equipment management and maintenance
Location / Contact
- Address: 8350 Hialeah Gardens Blvd, Hialeah Gardens, FL 33018, United States
- Phone:+1 305-558-7770
- Website:planetfitness.com
Rating Stats
Reviews (72)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 72 reviews.
The address is: 8350 Hialeah Gardens Blvd, Hialeah Gardens, FL 33018, United States .
The contact number is +1 305-558-7770
This service is listed under Gym .
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Hansel Touron
1 year ago
I don't recommend it to anyone, you arrive and you have to sit and wait for a machine to empty to start, without counting everyone who is waiting, you arrive and it seems like they are giving free food, I had to leave because it is …
Maria Jose Espinal
1 year ago
I honestly love the staff and they're a big reason I keep coming here. 🗿 …
YT_Ro T
1 year ago
Who knew the Hialeah stood for gorgeous?
Andres
1 year ago
Great service. Employees are very friendly and always working hard to make sure environment is clean and organized. Thank you planet fitness hialeah gardens for your generosity always.
keith Gordon
1 year ago
Too much mess no clean and many individual trainers besides people vaping
Michael Gonzalez
1 year ago
Hooly is very welcoming in the morning and makes the start of my day that much smoother. Super friendly and always helps when needed. !!
Croc Flame
1 year ago
Hoolies nice, gym is clean
One Vzion
1 year ago
Always clean and the Best service of the planet fitness
David Ilchishin
1 year ago
Clean gym, good staff, Hooly is a great manager.
Miguel Acosta
1 year ago
Alejandro was an awesome guy overall. He was very respectful and helped me change my billing information before i got a late fee.