Equinox Aventura is a popular gym located on the third floor of Aventura Mall, offering extensive fitness services with exceptional cleanliness and a welcoming atmosphere. Classes are diverse and include options like Pilates and strength training, led by knowledgeable instructors. Members appreciate the professional staff and amenities like fresh towels and a steam room, which enhance the workout experience. The gym’s management actively responds to member feedback and makes improvements accordingly. However, some customers have faced issues with customer service and outdated equipment.

While Equinox Aventura is generally well-regarded for its cleanliness, professionalism, and variety of offerings, there have been concerns about high membership fees, strict cancellation policies, and occasional management issues. Despite these drawbacks, many members consider it one of the best gyms in the area, often citing its quality service and effective classes.

Pros:

  • Friendly and professional staff.
  • Clean and well-maintained facilities.
  • Diverse and engaging class options.
  • Knowledgeable instructors.
  • Excellent steam room and towel service.
  • Effective management responsiveness.
  • Convenient location within Aventura Mall.
  • Positive atmosphere and energy.
  • Great for both solo workouts and group classes.

Cons:

  • High membership fees.
  • Strict cancellation policies.
  • Some outdated equipment.

Location / Contact

Rating Stats

3.1

out of 5.0

36 reviews
5.0
33 reviews
4.0
3 reviews
3.0
4 reviews
2.0
4 reviews
1.0

Reviews (80)

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I have been a member of Equinox Aventura for more than a year now. It is my safe and happy spot. It is nearby my home am a big fan of the classes, all the teachers are absolutely knowledgeable and amazing!Since Alex, the previous manager, is no longer in this location, several changes have happened. Now Luis is the new manager, he is beyond professional and super attentive to all the members needs and suggestions.My husband and I asked him if he could add more strength classes and so he immediately did. Since we work out 4 times per week at least, we have a complete circuit of classes now.Going to this gym is one of my therapies, to finish work and go to Equinox, exercise and to enjoy a nice bath and the steam room is one of my favorite moments of the day. Thanks to all the staff of Equinox Aventura! Highly recommended.

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Great Gym, love the clases, my wife and I have been coming to Equinox for almost a year. The place is always clean, fresh towels and nice steam room.We try not to miss the precision run classes with Angel 3 times a week which are amazing.

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Equinox gym in Aventura is truly exceptional. The facility is spotless and well-maintained, providing a great workout environment. Enrolling in classes is seamless, and the variety is impressive. The staff is incredibly friendly and always ready to help.I had the pleasure of trying the Pilates classes, and Lina, the instructor, was fantastic. She's knowledgeable and approachable, guiding me through the exercises step by step. The overall experience was amazing. I highly recommend Equinox gym in Aventura, especially the Pilates classes with Lina.

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The general manager Siya Morgan charged me over $1000 in fees and never froze my account or stopped charging me months after I moved in May 2022. I had spent countless time with corporate fighting for my hard earned money back. This is why the gym is terribly ran and doesn’t do well esp for EQX - the management here needs to be fired for cause.

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ALWAYS people having loud phone conversations - it just makes this gym very annoying.

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I am a long time Equinox member. This location is near my office and I come in at peak times. I am always able to get a great workout in. The facility is clean and the staff is professional.

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Back in July 2022, I canceled my membership due to an unpleasant situation at Equinox Aventura. I stopped at Equinox Aventura to show the gym to my 9-year-old son after picking him up at school and going to the mall for shopping. I checked in at the front desk with a live attendant who did NOT mention that kids could not go inside the gym. While my son and I were walking into the Equinox at Aventura, I heard someone screaming at us from the inside area of the gym….. She was NOT wearing any Equinox branding clothes or had any credentials that could identity her to be a employee at Equinox, plus she was working out, so I did NOT know who she was! I am not used to strangers to approach to me like it.I was scared, and my son was as well because of the way that lady ( General Manager ( lol)/ Siya Morgan), approached us to say that kids could not come inside the gym. My son was even more scared when she approached us closer ( almost touching me) to ask us to leave. I was in total shock that she was treating the clients like this, especially in front of a kid. I canceled my membership after that. I hope never to encounter a human like this anymore! I have never received a call to say sorry for what happened. I sent a feedback on the form that they sent out after my cancelation back in 2022. They never seems to care! They never contacted me to ask what has happened. Now they replied to this review ( I edited this part after they reply) to show you who is reading this that they care about the customers. Remember the suppose to be Manager treated a customer like that in front of a child, now imagine what she does to other customers who are alone. I am guessing this woman has a lot of mental problems as well doesnt have kids.

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Hands down the best Gym in the area. Best staff, cleanest location I’ve ever been to and I’ve been a member in at least 5 different locations. Really top notch people. Go see Siya the manager and their team. The absolute best!

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I visited this club before while I was on vacation. I had 3 days of guest pass. My home club is equinox in great neck. Both great neck and Aventura equinox is very dirty honestly. Aventura one is worse (looks like planet fitness). The management team and their staff are very rude. They don’t respect the clients opinion at all. I’m giving it one star as they don’t help with cancelation or freezing and they lock people into 1 year contract. It takes a lawyer to cancel them out ! Just because I want to sign myself up for lifetime fitness instead of them asap.

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Gotta get the locker rooms locks installed integrated period

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.1-star.

This business has 80 reviews.

The address is: 19501 Biscayne Blvd, Aventura, FL 33180, United States .

The contact number is +1 305-935-9514

This service is listed under Gym .

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