24 Hour Fitness in Mountain View offers the convenience of being open 24/7, allowing for flexible workout schedules. The location features a variety of cardio and resistance training equipment, a small lap pool, and spacious squat rack sections. Cleanliness and maintenance are generally good, but the facility struggles with frequent overcrowding.Guest experiences are mixed, with some praising the friendly staff and well-maintained environment, while others criticize the frequent equipment outages and lack of proper member etiquette. Safety concerns and poor customer service contribute to dissatisfaction among certain patrons.
Pros:
- Open 24/7 for flexible workout schedules.
- Wide variety of cardio and resistance training equipment.
- Small lap pool available.
- Spacious squat rack section.
- Reasonably priced membership.
- Friendly and helpful staff.
- Facility generally clean and well-maintained.
- Classroom with new equipment for group workouts.
- Separate personal trainer area for more privacy.
- Diverse selection of equipment including pool, spa, and sauna.
Cons:
- Frequent equipment outages and poor maintenance.
- Overcrowded during peak hours.
- Poor customer service and rude staff.
Location / Contact
- Address: 550 Showers Dr, Mountain View, CA 94040, United States
- Phone:+1 650-941-2268
- Website:24hourfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 2.6-star.
This business has 123 reviews.
The address is: 550 Showers Dr, Mountain View, CA 94040, United States .
The contact number is +1 650-941-2268
This service is listed under Gym .
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Jay
1 year ago
Signed up for the three day trial after I was told the previous week by an employee who gave me a tour that I could do so. Was met with a front staff worker with a bad attitude who insisted that they don’t do that and that all she could do is go over membership options with me. Do NOT go here, it is a scam and they give you false promises. Save your money and go to any other gym.
Cole World
1 year ago
Bannon the manager is rude. The gym was empty today because of the holiday memorial day and I signed up to try out the gym with 3 day pass. I obviously see why this gym has such bad reviews because the management just wants to force people into gym membership contracts without letting people try the gyms out. Unprofessional and weird management
Saul Mondragon Mendoza
1 year ago
Everyone is great the guy with blonde hair and glasses is the only employee to close the registers at night its not cool imo I work during the afternoon and come here after work so I can't buy during the day makes it tough to come here
soakinthesun
1 year ago
My membership comes with 2 buddy passes but this gym loves to harass the listed guests I bring
Brent Aureli
1 year ago
Incredibly rude staff. Asked to get a 5 day or 7 day pass can't remember because their website said they offer it and they literally laughed and said no we don't do that here and said we only have 2 day free passes. Took 30 minutes before they could get someone to the front to sign me up, cause evidently those people at the front desk can't... After my free pass expired I went to upgrade my membership to full. I work night shifts at the hospital and came in early around 5 to 6 am. I Walk in the guy at the front desk never makes eye contact with me. I ask if I could ask him a question he Says ok. I say I had a free pass and would like to upgrade to a member. He says "can't help you" still the guy hasn't made eye contact with me, he is folding towels or something. I ask ok... When would I be able to do that... He says maybe if you came back during the day they could help you. He still never looked at me. I said thanks and left. Will never be back, I advise you to not join this gym. They are just careless people doing a job they must not like.
Darin Keith
1 year ago
Staying at a hotel right across from the Mountain View, CA 24 Hour Fitness Center. Downloaded their 3 Day Pass, walked over and presented pass to front desk person who told me that they don't accept the 3 day pass. Are you freaking kidding me! Nope. Now I know why they have 2.7 Stars for reviews.
Matt Wilson
1 year ago
Extremely overcrowded and under maintained. Don’t waste your time here, unless you want to get up at 3am for your lift.
Konstantin Berezenko
1 year ago
Overcrowded almost everyday. I show up, find no equipment available, turn around and go use my apartment gym.
American Top Movers Company
1 year ago
This gym is literally the best gym in the area! Clean, a lot of machines, friendly staff! I couldn’t believe how clean the spa area was, when I came here for the first time!
prapti oswal
1 year ago
I take training sessions from Elena. She is fun to work out with. The new gym in Mountain View has a separate room for traininees which is awesome! I enjoy the privacy and comfort here😊 …