Big Sky in New Britain is a top choice for gym enthusiasts, offering modern facilities, a wide range of equipment, and exceptional customer service. Located at 1185 W Main St, this gym is known for its cleanliness, friendly staff, and well-maintained machines. Personal trainers, like Cary and Trevor, are highly praised for their dedication and expertise. The gym also features amenities such as protein shakes, tanning, and hydro-massage services.
However, it is important to note that some clients have faced difficulties when trying to cancel their memberships. Overall, Big Sky provides a welcoming and supportive environment, making it a favorite in the area for many members.
Pros:
- Clean, modern facilities
- Wide range of equipment
- Friendly and supportive staff
- Highly praised personal trainers
- Well-maintained machines
- Variety of amenities like shakes, tanning, and hydro-massage
- Convenient location
- Spacious, with two floors of workout space
- Positive and welcoming atmosphere
Cons:
- Difficult membership cancellation process
- Some issues with broken machines not being fixed promptly
- Complaints about additional fees and contract terms
Location / Contact
- Address: 1185 W Main St, New Britain, CT 06053
- Phone:(860) 224-1100
- Email:[email protected]
- Website:bigskyfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 1185 W Main St, New Britain, CT 06053 .
The contact number is (860) 224-1100
This service is listed under Gym .
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Kayla Sica
1 year ago
My absolute favorite gym ever! The facilities are beautiful and they have a great variety of equipment and machines. Also the staff are AMAZING so friendly and helpful! Can't recommend Big Sky enough!
Rosemary Rustic
1 year ago
Big Sky New Britain is THE BEST GYM AROUND! The gym is clean and welcoming. The staff is so helpful and friendly. The trainers are very knowledgeable, professional and caring. They make delicious shakes too!
Jake Siedel
1 year ago
Big Sky New Britain is by far the friendliest gym I’ve been to. The front desk staff is very nice and the shakes they make are great. The trainers also answer any questions you may have regarding the machines in the gym.
Toni Penta
1 year ago
I have been going to Big Sky NB for 1.5 years now and it is the best globo gym I’ve ever been to. The equipment is well taken care of and they have a really good selection of machines, free weights, and functional fitness equipment. The staff are welcoming, friendly, and helpful which creates a positive atmosphere!
Livia Silva
1 year ago
Best gym around. The club and the machines and equipment are well maintained, the staff is always super friendly and willing to help, and the personal trainers are the real deal. Love this gym, I would not waste my money or time going elsewhere!
Jessica Fitzsimons
1 year ago
Big Sky New Britain is the BEST!! They keep the club extremely clean. All the staff/trainers are so friendly and super helpful if you need anything. They also have so many options for different memberships depending on what you want to include like tanning or the hydro chair which is AMAZING after or before a workout! The shakes are delicious too!
Shane
1 year ago
I've been a Big Sky member for over a year and I love coming here. Gym is clean, other members are respectful and helpful, and the employees are great. Especially Sydny, who always has a smile and makes great shakes.
Richard Smith jr
1 year ago
Absolutely phenomenal Gym! Great front desk. Is always smiling and welcoming. Carrie, Jessie and Eric are all great trainers and the regulars are extremely supportive. I love it here. Feels like home 🏡 …
Nate Blitz
1 year ago
I’ve been a member at multiple fitness clubs but the New Britain big sky is by far the best. Super friendly staff and they are very welcoming. Great variety of equipment and everyone that goes here is super friendly and non judge mental. It’s a great place for whatever your goals are
Jennifer Stanish
1 year ago
I love this gym! I have found a home here. The facility is great with so many options, and the staff are always ready to help. It has such a positive vibe and it is filled with good energy.