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Big Sky in New Britain is a top choice for gym enthusiasts, offering modern facilities, a wide range of equipment, and exceptional customer service. Located at 1185 W Main St, this gym is known for its cleanliness, friendly staff, and well-maintained machines. Personal trainers, like Cary and Trevor, are highly praised for their dedication and expertise. The gym also features amenities such as protein shakes, tanning, and hydro-massage services.

However, it is important to note that some clients have faced difficulties when trying to cancel their memberships. Overall, Big Sky provides a welcoming and supportive environment, making it a favorite in the area for many members.

Pros:

  • Clean, modern facilities
  • Wide range of equipment
  • Friendly and supportive staff
  • Highly praised personal trainers
  • Well-maintained machines
  • Variety of amenities like shakes, tanning, and hydro-massage
  • Convenient location
  • Spacious, with two floors of workout space
  • Positive and welcoming atmosphere

Cons:

  • Difficult membership cancellation process
  • Some issues with broken machines not being fixed promptly
  • Complaints about additional fees and contract terms

Location / Contact

Rating Stats

4.5

out of 5.0

17 reviews
5.0
1 reviews
4.0
2 reviews
3.0
7 reviews
2.0
93 reviews
1.0

Reviews (120)

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I've been going to big sky for a few years now and it's by far the best gym I've been to. Everyone behind the desk is so friendly and helpful. Trevor and John always are smiling and greeting everybody by name. The gym goers are also friendly and between the staff and management have created a warm and inviting community environment. I have used a few of the trainers here and I'm currently working with Jesse, he's extremely enthusiastic and encouraging. All trainers here are very professional and willing to help you at anytime reach any goal you may have. I have even moved to a new town and still stuck to Big Sky New Britain, it's worth the commute!

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I love this location. The staff is always friendly and helpful no matter how busy or slow it is. I always feel comfortable coming here. Every area is kept clean and tidy. No matter when you come in, I feel like you can always get a cardio machine and do what you need to do because the whole flow of this gym just works so well. Highly suggest this gym if you’re looking for a great one!

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I recently starting going to this gym after moving to the area. I have nothing but positive things to say about this gym and the people who work here! From my very first day I was helped out by Trevor D and he made me feel welcome and comfortable in this new gym! This gym allows me to do all different sorts of workouts and push me outside of my comfort zone. Compared to other gyms it’s way less crowded at all hours and the atmosphere is always positive and fun!

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Big Sky is the kind of gym you’ll enjoy your workout. I joined this gym back in 2012 but left due to relocating. I rejoined Big Sky this year because I remembered how much I loved working out there. It's immaculate, has modern equipment, and has delectable shakes. The staff members are also very welcoming and helpful too.

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I’ve been attending this gym a little over a year after countless efforts of finding a gym that fit all my needs. Big Sky has met every box. Staff is always friendly, attentive, and helpful. The facility is always clean, updated, and working. The environment is friendly, I’ve met some incredible people who are working toward similar goals. This gym has opened my social circle and has helped me get out of my comfort zone. I also love that they are local, they aren’t working just to make their money they actually care! Trainers are awesome, knowledgeable, and always helpful! If you’re in search of a gym check out big sky!!

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big, fun, & clean...has all ur standard gym equipment, locker rooms & showers...also features a protein shake/smoothie bar, tanning & hydro massage! ...personal training available & staff is great too--esp Trevor!

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They will not relieve me from our contract even though we moved 14miles away! They said we need to be 15 miles away. I'm not driving 14 miles to the gym everyday, I have been paying for almost a year without going. Avoid this place!!!!

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Big Sky is awesome. First, they did a great job during the pandemic of making everyone feel safe. The trainers are fantastic - especially Cary. I've never been in better shape.

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Want a top notch gym to go to? Look no further! Friendly staff that treats you like family, new equipment and weights, welcoming environment. Don't wait, Join!

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This place is a dream place of mine. Everyone is so friendly here. Its nice and clean all the time. Make sure to not plan to go during 1pm to 2pm because gym stays close for deep cleaning.Definitely recommendStay safe stay healthy 💞

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 1185 W Main St, New Britain, CT 06053 .

The contact number is (860) 224-1100

This service is listed under Gym .

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